Phelps Health Home Health And Hospice
Rolla, MO · Medicare-certified home health agency (CCN 267555)
Patient survey (HHCAHPS): 5★
Serves: 39 ZIP codes (is yours included? →) · Phone: (573) 364-2425 · Verify on Medicare Care Compare ↗
Phelps Health Home Health And Hospice holds a 2.5-star CMS quality rating, below the Missouri state average of 3.5 stars, but a 5-star patient survey rating. This means patient experience feedback is strong even though the overall quality star rating trails the state average.
Phelps Health Home Health And Hospice offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 39 ZIP codes from its office in Rolla, Missouri.
Yes, Phelps Health Home Health And Hospice is Medicare-certified (CCN 267555, certified since October 6, 1998), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is what allows Medicare beneficiaries to receive covered home health services from this agency.
About this agency
Phelps Health Home Health And Hospice is a Medicare-certified home health agency based in Rolla, Missouri, certified since October 6, 1998 (CCN 267555). The agency is organized as a non-profit provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, delivered across a service area covering 39 ZIP codes.
According to CMS Care Compare data, Phelps Health Home Health And Hospice holds a CMS quality star rating of 2.5, which is below the Missouri state average of 3.5 stars. The agency's patient survey star rating is 5 stars, reflecting patient experience feedback collected through the CMS survey process.
CMS performance measures show that 99.92% of patients began receiving care in a timely manner after referral, and 75.69% of patients showed improvement in their ability to walk or move around during the course of care, as reported in CMS Care Compare data.
These figures represent a snapshot of CMS Care Compare data and may be updated periodically by CMS; consumers should verify current figures directly on Care Compare before making decisions. No cost or fee information is published by CMS and none is provided here. Families considering this agency should review the full CMS profile and contact the agency directly for additional details not captured in public quality reporting, such as staff availability or specific care arrangements.
Questions families ask
Does Medicare pay for care from this agency?
Yes, this agency is Medicare-certified (CCN 267555, certified since 10/06/1998), so eligible home health services are covered by Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2.5-star CMS quality rating, which is below the Missouri state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 5 stars, based on CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review detailed quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/267555?state=MO.
What areas and ZIP codes does this agency serve?
The agency serves 39 ZIP codes from its Rolla, Missouri location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, scheduling, and specific care plans by calling the agency directly at (573) 364-2425, and review its CMS Care Compare profile for quality measures.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since October 6, 1998.
Who owns this agency — for-profit, non-profit, or government?
This agency is organized as a non-profit provider.
How much does home health care cost and who pays?
CMS does not publish cost data for this agency; contact the agency at (573) 364-2425 to discuss coverage and any potential costs, and verify Medicare coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact the agency at (573) 364-2425 to inquire about starting care.
What were the timely care and walking improvement measures for this agency?
CMS data shows 99.92% of patients began care in a timely manner, and 75.69% of patients showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 10/06/1998. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.