Phoenix Home Care
Independence, MO · Medicare-certified home health agency (CCN 267650)
Patient survey (HHCAHPS): 4★
Serves: 140 ZIP codes (is yours included? →) · Phone: (816) 373-7442 · Verify on Medicare Care Compare ↗
Phoenix Home Care holds a 4-star CMS quality rating, above the Missouri state average of 3.5, and a 4-star patient survey rating, based on CMS Care Compare data. These ratings suggest the agency performs above average on CMS's quality measures compared to other Missouri agencies.
Phoenix Home Care provides Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 140 ZIP codes from its Independence, Missouri office, according to CMS Care Compare data.
Yes, Phoenix Home Care is Medicare-certified, with CCN 267650, certified since February 22, 2014, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details depend on individual Medicare benefits, so beneficiaries should confirm specifics with their plan.
About this agency
Phoenix Home Care is a Medicare-certified home health agency based in Independence, Missouri, certified since February 22, 2014 (CCN 267650). The agency is organized as a proprietary (for-profit) business.
Phoenix Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. According to CMS Care Compare data, the agency serves 140 ZIP codes from its Independence, MO office.
Per the most recent CMS Care Compare data, Phoenix Home Care holds a CMS quality star rating of 4 out of 5, which is above the Missouri state average of 3.5 stars. Its patient survey star rating is also 4 out of 5, reflecting patient experience feedback collected by CMS.
CMS quality measures reported for this agency include a timely initiation of care rate of 99.97%, meaning care began promptly for nearly all patients within the CMS-defined window. The agency's walking/moving-around improvement measure is 88.04%, indicating the percentage of patients who showed improvement in this functional area during their episode of care.
Families considering this agency should verify current ratings, staffing, and service availability directly with Phoenix Home Care or via the Medicare Care Compare website, as CMS data is updated periodically and details may change over time.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Phoenix Home Care is Medicare-certified (CCN 267650, certified since 02/22/2014), so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
Phoenix Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Phoenix Home Care has a 4-star CMS quality rating, above the Missouri state average of 3.5 stars, per CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 4 out of 5, according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Phoenix Home Care's full quality and staffing details on the Medicare Care Compare website at https://www.medicare.gov/care-compare/details/home-health/267650?state=MO.
What areas and ZIP codes does this agency serve?
Phoenix Home Care serves 140 ZIP codes from its Independence, Missouri office, based on CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 140 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, service availability, and specific care plans; contact Phoenix Home Care at (816) 373-7442 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Phoenix Home Care has been Medicare-certified since February 22, 2014.
Who owns this agency — for-profit, non-profit, or government?
Phoenix Home Care is a proprietary (for-profit) agency, according to CMS ownership data.
How much does home health care cost and who pays?
CMS does not publish cost figures for this agency; contact Phoenix Home Care at (816) 373-7442 for cost information and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Phoenix Home Care at (816) 373-7442 to inquire about starting care.
What is the timely initiation of care rate for this agency?
CMS data shows a timely care initiation rate of 99.97% for Phoenix Home Care.
What is the walking/moving-around improvement rate for this agency's patients?
According to CMS data, 88.04% of Phoenix Home Care's patients showed improvement in walking or moving around during their care episode.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/22/2014. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.