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Pinnacle Home Care

Orlando, FL · Medicare-certified home health agency (CCN 103127)

CMS quality rating: 3★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): 3★
Serves: 103 ZIP codes (is yours included? →) · Phone: (407) 483-5890 · Verify on Medicare Care Compare ↗

Pinnacle Home Care holds a 3-star CMS quality rating, below the Florida state average of 3.5, and a 3-star patient survey rating. These figures come from CMS Care Compare data.

Pinnacle Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 103 ZIP codes from its Orlando, FL office.

Yes, Pinnacle Home Care is Medicare-certified (CCN 103127, certified since 2012), so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details are provided beyond this certification status.

CMS quality vs. benchmarks
Pinnacle Home Care Pinnacle Home Care: 3★ 3★ FL average FL average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Pinnacle Home Care is a Medicare-certified home health agency based in Orlando, Florida, certified since July 12, 2012 (CCN 103127). The agency is organized as a proprietary (for-profit) entity and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, Pinnacle Home Care holds a quality star rating of 3, which is below the Florida state average of 3.5 stars. Its patient survey star rating is also 3 stars, reflecting patient experience feedback collected through the CMS survey process. On specific quality measures, the agency reports that 99.17% of patients received timely initiation of care, and 81.34% of patients showed improvement in walking or moving around during their episode of care, based on the same CMS dataset.

Pinnacle Home Care's service area is broad, covering 103 ZIP codes from its Orlando office, indicating a wide geographic reach across the surrounding region. All ratings and performance figures cited here come directly from CMS Care Compare data and reflect the most recent published vintage available at the time of this profile; figures may be updated periodically by CMS. This profile does not include cost information, as CMS does not publish pricing data for home health agencies. Prospective patients and families are encouraged to review the agency's current listing on Medicare Care Compare and contact the agency directly for the latest details on services and availability.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Pinnacle Home Care is Medicare-certified (CCN 103127), so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

Pinnacle Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3-star CMS quality rating, which is below the Florida state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency has a 3-star patient survey rating according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review Pinnacle Home Care's current ratings and measures on Medicare Care Compare at the agency's official listing page.

What areas and ZIP codes does this agency serve?

Pinnacle Home Care serves 103 ZIP codes from its Orlando, FL location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 103 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staff availability, specific care plans, and language capabilities; for these details, contact the agency directly at (407) 483-5890 and verify on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled nursing and therapy services Pinnacle Home Care provides, involves medical care ordered by a doctor, whereas non-medical home care typically covers non-clinical assistance; the data provided here pertains only to Pinnacle's Medicare-certified home health services.

How long has this agency been Medicare-certified?

Pinnacle Home Care has been Medicare-certified since July 12, 2012.

Who owns this agency — for-profit, non-profit, or government?

Pinnacle Home Care is a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (407) 483-5890 for details and verify coverage options on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Pinnacle Home Care at (407) 483-5890 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/12/2012. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.