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Pinnacle Home Care

Ormond Beach, FL · Medicare-certified home health agency (CCN 108499)

CMS quality rating: 3★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): 3★
Serves: 92 ZIP codes (is yours included? →) · Phone: (904) 591-0222 · Verify on Medicare Care Compare ↗

Pinnacle Home Care holds a 3-star CMS quality rating, which is below the Florida average of 3.5 stars, and a 3-star patient survey rating. These figures come from CMS Care Compare data.

Pinnacle Home Care offers Nursing Care and Physical Therapy services. It serves 92 ZIP codes from its office in Ormond Beach, Florida.

Yes, Pinnacle Home Care is Medicare-certified, with CCN 108499, certified since March 28, 2008, so eligible home health services ordered by a doctor are covered under Medicare. For specific benefit questions, contact the agency directly.

CMS quality vs. benchmarks
Pinnacle Home Care Pinnacle Home Care: 3★ 3★ FL average FL average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical Therapy

About this agency

Pinnacle Home Care is a Medicare-certified home health agency based in Ormond Beach, Florida, offering Nursing Care and Physical Therapy services. The agency is organized as a proprietary (for-profit) business and has held Medicare certification since March 28, 2008 (CCN 108499).

According to CMS Care Compare data, Pinnacle Home Care holds an overall quality star rating of 3 out of 5, which falls below the Florida state average of 3.5 stars. Its patient survey star rating is also 3 out of 5, reflecting patient experience feedback collected through CMS's standardized survey process. On measures of care timeliness, the agency began home health care in a timely manner for 98.73% of patients, a figure reported in the same CMS dataset. Additionally, 84.13% of patients showed improvement in their ability to walk or move around during the course of care, based on CMS outcome measures.

Pinnacle Home Care reports serving 92 ZIP codes from its Ormond Beach, Florida office, indicating a broad regional service area within the state. All star ratings, survey results, and outcome percentages cited here come from CMS Care Compare data; the specific data vintage was not provided alongside these figures, so users should confirm the reporting period directly on the Care Compare website. This profile does not include cost information, as CMS does not publish home health pricing data. Individuals interested in care should verify current details, including staffing and availability, directly with the agency.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Pinnacle Home Care is Medicare-certified (CCN 108499) and has been since March 28, 2008, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

Pinnacle Home Care offers Nursing Care and Physical Therapy services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3-star overall CMS quality rating, which is below Florida's state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

Pinnacle Home Care has a 3-star patient survey rating according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review detailed quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/108499?state=FL.

What areas and ZIP codes does this agency serve?

The agency serves 92 ZIP codes from its office in Ormond Beach, Florida.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 92 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, specific care plans, and availability by calling the agency at (904) 591-0222, and verify quality data on Medicare Care Compare.

How long has this agency been Medicare-certified?

Pinnacle Home Care has been Medicare-certified since March 28, 2008.

Who owns this agency — for-profit, non-profit, or government?

Pinnacle Home Care is a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost details are not published by CMS; contact the agency at (904) 591-0222 for cost information and payment options.

How do I contact this agency to start care?

You can reach Pinnacle Home Care at (904) 591-0222 to inquire about starting care.

Are patients showing improvement in mobility while under this agency's care?

CMS data indicates 84.13% of patients showed improvement in walking or moving around during care with this agency.

How quickly does this agency begin care after referral?

According to CMS data, 98.73% of patients began receiving home health care in a timely manner with this agency.

Data: CMS Care Compare (Jul2026 refresh); certified since 03/28/2008. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.