Pinnacle Home Care
West Palm Beach, FL · Medicare-certified home health agency (CCN 103158)
Patient survey (HHCAHPS): 3★
Serves: 54 ZIP codes (is yours included? →) · Phone: (561) 624-0653 · Verify on Medicare Care Compare ↗
Pinnacle Home Care holds a 3-star CMS quality rating, below the Florida state average of 3.5 stars, and a 3-star patient survey rating. These figures come from CMS Care Compare data and reflect the agency's most recently reported performance.
Pinnacle Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 54 ZIP codes from its office in West Palm Beach, Florida.
Yes, Pinnacle Home Care is Medicare-certified, with CCN 103158, certified since October 26, 2012, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Pinnacle Home Care is a Medicare-certified home health agency based in West Palm Beach, Florida, certified since October 26, 2012 (CCN 103158). The agency is organized as a proprietary (for-profit) provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, delivered across a service area covering 54 ZIP codes.
According to CMS Care Compare data, Pinnacle Home Care holds a CMS quality star rating of 3, which is below the Florida state average of 3.5 stars. Its patient survey star rating is also 3 stars, reflecting patient experience feedback collected through the CMS Home Health CAHPS survey.
On process and outcome measures reported by CMS, 99.42% of care episodes began in a timely manner, and 86.20% of patients showed improvement in walking or moving around during the course of care.
These figures represent a snapshot of CMS Care Compare data and may be updated periodically by CMS; consumers should verify current figures directly on Care Compare before making decisions. This profile does not include cost information, as CMS does not publish pricing data for home health agencies. Families considering Pinnacle Home Care are encouraged to review the full Care Compare listing and contact the agency directly for details not captured in CMS's public reporting, such as staff availability or specific care arrangements.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Pinnacle Home Care is Medicare-certified (CCN 103158) and has been since October 26, 2012, so Medicare-eligible home health services ordered by a doctor are covered.
What services does this agency offer?
Pinnacle Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Pinnacle Home Care has a 3-star CMS quality rating, which is below the Florida state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 3 stars, based on CMS's Home Health CAHPS data.
How do I check this agency's quality and staffing record?
You can review Pinnacle Home Care's full quality and staffing details on the CMS Care Compare website at https://www.medicare.gov/care-compare/details/home-health/103158?state=FL.
What areas and ZIP codes does this agency serve?
Pinnacle Home Care serves 54 ZIP codes from its office in West Palm Beach, Florida.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific service availability, and care plans; contact the agency at (561) 624-0653 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services Pinnacle Home Care provides, is medical care ordered by a doctor, while non-medical home care involves non-clinical assistance not covered under this agency's Medicare-certified services listed here.
How long has this agency been Medicare-certified?
Pinnacle Home Care has been Medicare-certified since October 26, 2012.
Who owns this agency — for-profit, non-profit, or government?
Pinnacle Home Care is a proprietary, for-profit agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (561) 624-0653 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Pinnacle Home Care at (561) 624-0653.
Data: CMS Care Compare (Jul2026 refresh); certified since 10/26/2012. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.