Promise Care Nj
East Orange, NJ · Medicare-certified home health agency (CCN 317009)
Patient survey (HHCAHPS): 1★
Serves: 33 ZIP codes (is yours included? →) · Phone: (973) 378-1000 · Verify on Medicare Care Compare ↗
Promise Care NJ holds a 4-star CMS quality rating, at the New Jersey state average of 4 stars, but its patient survey rating is 1 star according to CMS Care Compare data. Families should weigh both figures together when considering this agency.
Promise Care NJ offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 33 ZIP codes from its East Orange, NJ office.
Yes, Promise Care NJ is Medicare-certified (CCN 317009, certified since 1966), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage specifics depend on individual Medicare benefits and physician orders.
About this agency
Promise Care NJ is a Medicare-certified home health agency based in East Orange, New Jersey, certified since July 1, 1966. The agency is organized as a proprietary (for-profit) entity, according to CMS records.
Promise Care NJ offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency reports serving 33 ZIP codes from its East Orange office.
According to CMS Care Compare data, Promise Care NJ holds a CMS quality star rating of 4, which is at the New Jersey state average of 4 stars. Its patient survey star rating is 1, reflecting patient experience feedback collected by CMS. On CMS's timely initiation of care measure, 97.71% of patients began care in a timely manner. The agency's walking or moving around improvement measure stands at 91.74%, indicating the percentage of patients who showed improvement in this area of function during care, as reported by CMS.
These figures are drawn from CMS Care Compare data and reflect the most recently published data vintage available to this listing at the time of compilation. Prospective patients and families are encouraged to review the CMS Care Compare website directly for the most current ratings and measures before making care decisions, as CMS updates these figures periodically. This profile does not include cost information, as CMS does not publish pricing data for home health agencies.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Promise Care NJ is Medicare-certified (CCN 317009), certified since July 1966, so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
Promise Care NJ offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Promise Care NJ has a 4-star CMS quality rating, which is at the New Jersey state average of 4 stars.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 1 star, based on patient experience data reported to CMS.
How do I check this agency's quality and staffing record?
You can review Promise Care NJ's full quality and staffing data on Medicare Care Compare at the agency's CCN 317009 listing page.
What areas and ZIP codes does this agency serve?
Promise Care NJ reports serving 33 ZIP codes from its East Orange, NJ office; contact the agency at (973) 378-1000 to confirm whether your specific address is included.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific service availability, and scheduling; contact the agency at (973) 378-1000 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Promise Care NJ has been Medicare-certified since July 1, 1966.
Who owns this agency — for-profit, non-profit, or government?
Promise Care NJ is organized as a proprietary, for-profit agency according to CMS records.
How much does home health care cost and who pays?
CMS does not publish cost data for home health agencies; contact the agency at (973) 378-1000 and verify coverage details with Medicare directly.
How do I contact this agency to start care?
You can reach Promise Care NJ at (973) 378-1000; you may also verify its current certification and ratings on Medicare Care Compare.
What is the agency's timely care and improvement performance?
CMS data show 97.71% of patients received timely initiation of care and 91.74% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1966. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.