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Relay Home Care Service

Columbus, OH · Medicare-certified home health agency (CCN 369005)

CMS quality rating: not rated (state average 3★ — not rated)
Patient survey (HHCAHPS): not surveyed
Serves: 18 ZIP codes (is yours included? →) · Phone: (614) 414-6144 · Verify on Medicare Care Compare ↗

Relay Home Care Service is not yet rated on the CMS quality star scale, so it cannot currently be compared to the Ohio state average of 3 stars. A patient survey star rating is also not available in the data provided.

Relay Home Care Service offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. It serves 18 ZIP codes from its Columbus, Ohio office.

Yes, Relay Home Care Service is Medicare-certified, with CCN 369005, certified since May 15, 2013, so eligible home health services are covered under Medicare when ordered by a doctor. No further details on specific benefit coverage are provided in this data.

Nursing CarePhysical TherapyOccupational TherapyHome Health Aide

About this agency

Relay Home Care Service is a Medicare-certified home health agency based in Columbus, Ohio, certified since May 15, 2013 (CCN 369005). The agency operates under non-profit ownership and offers a range of home health services including Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide support.

According to CMS Care Compare data, Relay Home Care Service is not yet rated on the CMS quality star scale, which cannot be compared to the Ohio state average of 3 stars at this time. A patient survey star rating is also not available in the provided data. Similarly, no figures for timely initiation of care or improvement in walking status among patients were included in the available data, so no statement can be made about those measures.

Relay Home Care Service serves 18 ZIP codes from its Columbus, Ohio office, indicating a moderate service area within the region. Families considering this agency should consult the official CMS Care Compare website for the most current star ratings, patient experience data, and outcome measures, as this profile reflects only the specific data provided and does not include cost information, staffing details, or availability, none of which are published by CMS.

All ratings and figures referenced here are drawn from CMS Care Compare data; prospective patients should verify current details directly with the agency or through the Care Compare portal before making care decisions.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Relay Home Care Service is Medicare-certified (CCN 369005), certified since May 15, 2013, so Medicare-eligible home health services are covered when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Relay Home Care Service is not yet rated on the CMS quality star scale, so it cannot be compared to the Ohio average of 3 stars.

What do patients say about this agency in the CMS patient survey?

No patient survey star rating is available in the data provided; contact the agency at (614) 414-6144 and check Medicare Care Compare for updates.

How do I check this agency's quality and staffing record?

You can review CMS Care Compare at https://www.medicare.gov/care-compare/details/home-health/369005?state=OH for the latest quality and staffing information.

What areas and ZIP codes does this agency serve?

Relay Home Care Service serves 18 ZIP codes from its Columbus, Ohio location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 18 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current star ratings, patient satisfaction scores, and specific service availability by calling (614) 414-6144 or checking Care Compare.

What is the difference between home health care and non-medical home care?

Home health care includes skilled services like nursing and therapy ordered by a doctor, while non-medical home care covers non-skilled personal assistance; this data only covers Relay's skilled home health services.

How long has this agency been Medicare-certified?

Relay Home Care Service has been Medicare-certified since May 15, 2013.

Who owns this agency — for-profit, non-profit, or government?

Relay Home Care Service is a non-profit agency.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (614) 414-6144 for details and verify coverage specifics on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Relay Home Care Service at (614) 414-6144 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 05/15/2013. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.