Roper-St. Francis Home Health
Charleston, SC · Medicare-certified home health agency (CCN 427042)
Patient survey (HHCAHPS): 5★
Serves: 47 ZIP codes (is yours included? →) · Phone: (843) 402-7000 · Verify on Medicare Care Compare ↗
Roper-St. Francis Home Health holds a 3-star CMS quality rating, below the South Carolina state average of 4, but it has a 5-star patient survey rating. This means patients report a strong experience even though its overall quality star rating trails the state average.
Roper-St. Francis Home Health provides Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 47 ZIP codes from its office in Charleston, South Carolina.
Yes, Roper-St. Francis Home Health is Medicare-certified, with CCN 427042, certified since February 12, 1988, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Roper-St. Francis Home Health is a Medicare-certified home health agency based in Charleston, South Carolina, certified since February 12, 1988. The agency is organized as a non-profit entity. It offers a full range of home health services including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Roper-St. Francis Home Health holds a CMS quality star rating of 3, which is below the South Carolina state average of 4 stars. However, the agency's patient survey star rating is 5, reflecting patient experience feedback collected through the CMS survey process. Among the CMS-reported outcome measures, 90.52% of patients received timely initiation of care, and 85.42% of patients showed improvement in walking or moving around during the course of care, based on the most recent Care Compare data vintage available.
The agency reports serving 47 ZIP codes from its Charleston, SC office, indicating a broad regional service area. These figures — quality star rating, patient survey star rating, timely care percentage, and walking improvement percentage — are all drawn directly from CMS Care Compare data and reflect the agency's most recently published performance metrics.
Individuals and families considering this agency for home health services are encouraged to review the full CMS Care Compare listing directly and to contact the agency for information not captured in CMS's public reporting, such as current staff availability or specific scheduling details.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Roper-St. Francis Home Health is Medicare-certified (CCN 427042) and has been since February 12, 1988, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a CMS quality star rating of 3, which is below the South Carolina state average of 4 stars.
What do patients say about this agency in the CMS patient survey?
Patients gave the agency a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing details on the official CMS Care Compare page at https://www.medicare.gov/care-compare/details/home-health/427042?state=SC.
What areas and ZIP codes does this agency serve?
The agency reports serving 47 ZIP codes from its Charleston, SC office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 47 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staff availability, scheduling, and specific care plans by contacting the agency directly at (843) 402-7000, and review its CMS Care Compare profile for quality data.
How long has this agency been Medicare-certified?
Roper-St. Francis Home Health has been Medicare-certified since February 12, 1988.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a non-profit entity.
How much does home health care cost and who pays?
Cost details are not published by CMS; contact the agency at (843) 402-7000 for cost information and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Roper-St. Francis Home Health at (843) 402-7000 to inquire about starting care.
What were the agency's timely care and walking improvement outcomes?
According to CMS data, 90.52% of patients received timely initiation of care and 85.42% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/12/1988. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.