Sentara Home Care Services
Dumfries, VA · Medicare-certified home health agency (CCN 497675)
Patient survey (HHCAHPS): 4★
Serves: 33 ZIP codes (is yours included? →) · Phone: (571) 659-0687 · Verify on Medicare Care Compare ↗
Sentara Home Care Services holds a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars, and a 4-star patient survey rating. This means patients rated their experience highly even though the overall quality star rating trails the state average.
Sentara Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 33 ZIP codes from its Dumfries, VA office.
Yes, Sentara Home Care Services is Medicare-certified (CCN 497675, certified since 2011), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare data.
About this agency
Sentara Home Care Services is a Medicare-certified home health agency based in Dumfries, Virginia, operating as a non-profit organization. The agency has been Medicare-certified since August 25, 2011.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. According to CMS Care Compare data, Sentara Home Care Services serves 33 ZIP codes from its Dumfries, VA office.
Per CMS Care Compare data, the agency holds a CMS quality star rating of 3, which is below the Virginia state average of 3.5 stars. Its patient survey star rating is 4 stars, reflecting patient-reported experience of care. On the timely initiation of care measure, 98.74% of patients began receiving care in a timely manner. For the walking or moving around improvement measure, 81.25% of patients showed improvement.
These figures represent a snapshot of CMS Care Compare data and may be updated periodically; consumers should verify current figures directly on Medicare Care Compare before making decisions. This profile does not include cost information, as CMS does not publish home health pricing data. Families seeking further details on care specifics, staffing, or scheduling should contact the agency directly.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Sentara Home Care Services is Medicare-certified (CCN 497675, certified since August 25, 2011), so eligible home health services are covered when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/497675?state=VA.
What areas and ZIP codes does this agency serve?
The agency serves 33 ZIP codes from its office in Dumfries, VA.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this agency reports serving.
What questions should I ask before hiring this agency?
For specific questions about staffing, scheduling, and care plans, contact the agency at (571) 659-0687 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since August 25, 2011.
Who owns this agency — for-profit, non-profit, or government?
Sentara Home Care Services is a non-profit organization.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (571) 659-0687 for cost details and payment options.
How do I contact this agency to start care?
You can contact Sentara Home Care Services at (571) 659-0687 to inquire about starting care.
What percentage of patients received timely initiation of care?
According to CMS data, 98.74% of patients received timely initiation of care.
What percentage of patients improved in walking or moving around?
CMS data shows 81.25% of patients showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/25/2011. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.