Sentara Home Care Services
Elizabeth City, NC · Medicare-certified home health agency (CCN 347202)
Patient survey (HHCAHPS): 5★
Serves: 29 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗
Sentara Home Care Services holds a 3.5-star CMS quality rating, which is at the North Carolina state average of 3.5, and a 5-star patient survey rating. This suggests average clinical quality performance combined with strong patient-reported satisfaction, based on CMS Care Compare data.
Sentara Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 29 ZIP codes from its Elizabeth City, NC office, according to CMS Care Compare data.
Yes, Sentara Home Care Services is Medicare-certified (CCN 347202, certified since December 1993), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is listed on CMS Care Compare.
About this agency
Sentara Home Care Services is a Medicare-certified home health agency based in Elizabeth City, North Carolina, certified since December 1, 1993. The agency is organized as a non-profit provider.
According to CMS Care Compare data, Sentara Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a coverage area spanning 29 ZIP codes from its Elizabeth City office.
Per CMS Care Compare data, the agency holds a CMS quality star rating of 3.5, which is at the North Carolina state average of 3.5. Its patient survey star rating is 5 out of 5, reflecting patient-reported experience data collected by CMS.
Among CMS's reported quality measures, 98.28% of patients began receiving care in a timely manner after referral, and 86.75% of patients showed improvement in their ability to walk or move around during the course of care, as measured by CMS.
These figures come from CMS Care Compare data and reflect the most recently published data vintage available at the time of this listing. Consumers are encouraged to review the Medicare Care Compare website directly for the latest figures and additional quality measures before selecting a home health agency.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Sentara Home Care Services is Medicare-certified (CCN 347202, certified since 12/01/1993), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, per CMS Care Compare data.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3.5-star CMS quality rating, which is at the North Carolina state average of 3.5.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 5 out of 5.
How do I check this agency's quality and staffing record?
You can review Sentara Home Care Services' full quality measures and staffing details on Medicare Care Compare at the agency's official page.
What areas and ZIP codes does this agency serve?
The agency serves 29 ZIP codes from its Elizabeth City, NC office, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing availability, specific clinicians assigned, and how the agency's timely-care (98.28%) and walking-improvement (86.75%) measures apply to your situation; contact the agency directly to verify current details and confirm on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled services this agency provides (nursing, therapy, aide services), is medically ordered and Medicare-covered, whereas non-medical home care (companionship, light housekeeping) is not covered by Medicare and not addressed in this agency's CMS data.
How long has this agency been Medicare-certified?
Sentara Home Care Services has been Medicare-certified since December 1, 1993.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a non-profit provider, per CMS records.
How much does home health care cost and who pays?
CMS does not publish cost figures for this agency; contact the agency to verify and check Medicare Care Compare for coverage guidance.
How do I contact this agency to start care?
A phone number was not listed in the available data; please verify current contact information on Medicare Care Compare at the agency's official page.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/01/1993. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.