Silver Cross Home Health
New Lenox, IL · Medicare-certified home health agency (CCN 147452)
Patient survey (HHCAHPS): 4★
Serves: 28 ZIP codes (is yours included? →) · Phone: (815) 300-7124 · Verify on Medicare Care Compare ↗
Silver Cross Home Health holds a 3-star CMS quality rating, at the Illinois state average of 3 stars, and a 4-star patient survey rating. This suggests typical quality outcomes but notably higher patient satisfaction according to CMS Care Compare data.
Silver Cross Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 28 ZIP codes from its office in New Lenox, Illinois.
Yes, Silver Cross Home Health is Medicare-certified, with CCN 147452, certified since 1986, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for specific services should be confirmed with the agency or Medicare directly.
About this agency
Silver Cross Home Health is a Medicare-certified home health agency based in New Lenox, Illinois, certified since September 18, 1986. The agency is organized as a non-profit provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Silver Cross Home Health holds an overall quality star rating of 3, which is at the Illinois state average of 3 stars. The agency's patient survey star rating is 4 stars, reflecting patient responses collected through the CMS Home Health Care CAHPS survey. Among CMS-reported outcome measures, 98.16% of patients received timely initiation of care, and 83.61% of patients showed improvement in walking or moving around during their episode of care.
Silver Cross Home Health reports serving 28 ZIP codes from its New Lenox, Illinois office, indicating a service area covering a portion of the surrounding region rather than a single town. Prospective patients and caregivers can verify current staffing levels, availability, specific coverage ZIP codes, and other operational details directly with the agency, as this profile is limited to information published in CMS Care Compare data. All star ratings and outcome percentages cited here reflect the CMS Care Compare data vintage on file for this agency and are subject to periodic CMS updates.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Silver Cross Home Health is Medicare-certified (CCN 147452), certified since 09/18/1986, so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Silver Cross Home Health has a 3-star CMS quality rating, which is at the Illinois state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating, based on the CMS Home Health CAHPS survey data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures on the CMS Care Compare page for this agency at https://www.medicare.gov/care-compare/details/home-health/147452?state=IL.
What areas and ZIP codes does this agency serve?
Silver Cross Home Health reports serving 28 ZIP codes from its New Lenox, Illinois office; contact the agency at (815) 300-7124 to confirm whether your specific ZIP code is covered.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staff availability, how quickly care can begin, and how the agency tracks outcomes like walking improvement, which CMS reports at 83.61% for this agency; contact (815) 300-7124 for specifics.
What is the difference between home health care and non-medical home care?
This data covers Medicare-certified home health services (nursing, therapy, aide, and social work); the data provided does not address non-medical home care, so contact the agency at (815) 300-7124 for clarification.
How long has this agency been Medicare-certified?
Silver Cross Home Health has been Medicare-certified since September 18, 1986.
Who owns this agency — for-profit, non-profit, or government?
Silver Cross Home Health is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published in CMS Care Compare data; contact the agency at (815) 300-7124 and consult Medicare directly for coverage and cost questions.
How do I contact this agency to start care?
You can reach Silver Cross Home Health at (815) 300-7124 and verify current details on its Medicare Care Compare listing.
Data: CMS Care Compare (Jul2026 refresh); certified since 09/18/1986. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.