Southwest General Home Health
Middleburg Heights, OH · Medicare-certified home health agency (CCN 367253)
Patient survey (HHCAHPS): 4★
Serves: 127 ZIP codes (is yours included? →) · Phone: (440) 816-6850 · Verify on Medicare Care Compare ↗
Southwest General Home Health holds a 2-star CMS quality rating, which is below the Ohio state average of 3 stars, and a 4-star patient survey rating. This means patient experience feedback is strong, but the overall CMS quality measure score is below average for the state.
Southwest General Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 127 ZIP codes from its office in Middleburg Heights, Ohio.
Yes, Southwest General Home Health is Medicare-certified, with CCN 367253, certified since October 15, 1984, so eligible home health services are covered under Medicare when ordered by a doctor. This certification has been continuous since that date according to CMS records.
About this agency
Southwest General Home Health is a Medicare-certified home health agency based in Middleburg Heights, Ohio, certified since October 15, 1984. The agency is organized as a non-profit provider (CCN 367253).
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Southwest General Home Health holds an overall quality star rating of 2 out of 5, which is below the Ohio state average of 3 stars. Its patient survey star rating is 4 out of 5, based on patient experience surveys collected by CMS. In terms of care-quality measures reported by CMS, 93.06% of patients received timely initiation of care, and 79.53% of patients showed improvement in walking or moving around during their episode of care.
The agency reports serving a broad area, covering 127 ZIP codes from its Middleburg Heights office.
All ratings and measures cited here are drawn from CMS Care Compare data and reflect the most recently published data vintage available at the time of this profile. Families are encouraged to review the agency's current listing directly on Medicare Care Compare for the most up-to-date figures before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Southwest General Home Health is Medicare-certified (CCN 367253), certified since October 15, 1984, so eligible services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has an overall CMS quality star rating of 2 out of 5, which is below the Ohio state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 4 out of 5, according to CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review the agency's current ratings and measures directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/367253?state=OH.
What areas and ZIP codes does this agency serve?
Southwest General Home Health serves 127 ZIP codes from its office in Middleburg Heights, Ohio.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 127 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific staff availability, scheduling, and how care plans are coordinated; contact the agency at (440) 816-6850 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since October 15, 1984.
Who owns this agency — for-profit, non-profit, or government?
Southwest General Home Health is a non-profit organization.
How much does home health care cost and who pays?
Cost details are not published in CMS Care Compare data; contact the agency at (440) 816-6850 for cost information and coverage questions.
How do I contact this agency to start care?
You can reach Southwest General Home Health at (440) 816-6850 to inquire about starting care.
What is the timely initiation of care rate for this agency?
According to CMS data, 93.06% of patients received timely initiation of care from this agency.
Does this agency help patients improve mobility, such as walking?
CMS data shows 79.53% of patients demonstrated improvement in walking or moving around during their care episode with this agency.
Data: CMS Care Compare (Jul2026 refresh); certified since 10/15/1984. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.