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Sutter Care At Home

Concord, CA · Medicare-certified home health agency (CCN 057004)

CMS quality rating: 3.5★ (state average 3★ — above state average)
Patient survey (HHCAHPS): 4★
Serves: 116 ZIP codes (is yours included? →) · Phone: (925) 677-4240 · Verify on Medicare Care Compare ↗

Sutter Care At Home holds a 3.5-star CMS quality rating, above the California state average of 3 stars, and a 4-star patient survey rating. These figures are based on CMS Care Compare data.

Sutter Care At Home offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 116 ZIP codes from its Concord, California office.

Yes, Sutter Care At Home is Medicare-certified, with CCN 057004, certified since July 1, 1966, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on the Medicare Care Compare website.

CMS quality vs. benchmarks
Sutter Care At Home Sutter Care At Home: 3.5★ 3.5★ CA average CA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Sutter Care At Home is a Medicare-certified home health agency based in Concord, California, providing services since July 1, 1966. The agency is organized as a non-profit provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, Sutter Care At Home holds a CMS quality star rating of 3.5, which is above the California state average of 3 stars. The agency's patient survey star rating is 4 stars, reflecting patient-reported experiences collected through the CMS Home Health CAHPS survey.

CMS data also reports that 92.22% of patients received timely initiation of care, and 89.71% of patients showed improvement in walking or moving around during their episode of care. These figures come from CMS Care Compare quality measures.

Sutter Care At Home serves a broad geographic area, covering 116 ZIP codes from its Concord, California location. Families and caregivers researching this agency should consult the CMS Care Compare website directly for the most current star ratings, quality measures, and survey data, as CMS updates this information periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Sutter Care At Home is Medicare-certified (CCN 057004), certified since July 1, 1966, so eligible home health services ordered by a doctor are covered under Medicare.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Sutter Care At Home has a 3.5-star CMS quality rating, above the California state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

The agency has a 4-star patient survey rating based on CMS Home Health CAHPS data.

How do I check this agency's quality and staffing record?

You can review current ratings and measures on the CMS Care Compare website at https://www.medicare.gov/care-compare/details/home-health/057004?state=CA.

What areas and ZIP codes does this agency serve?

Sutter Care At Home serves 116 ZIP codes from its Concord, California location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 116 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about staff availability, scheduling, and specific care plans by contacting the agency directly at (925) 677-4240 and reviewing details on Medicare Care Compare.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since July 1, 1966.

Who owns this agency — for-profit, non-profit, or government?

Sutter Care At Home is a non-profit agency.

How much does home health care cost and who pays?

Cost details are not published by CMS; contact the agency at (925) 677-4240 for specifics and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can contact Sutter Care At Home at (925) 677-4240 to inquire about starting care.

What is the timely initiation of care rate for this agency?

CMS data shows 92.22% of patients received timely initiation of care at this agency.

What percentage of patients improved in walking or moving around?

According to CMS data, 89.71% of patients showed improvement in walking or moving around during their care episode.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1966. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.