Sutter Care At Home
Novato, CA · Medicare-certified home health agency (CCN 057031)
Patient survey (HHCAHPS): 4★
Serves: 33 ZIP codes (is yours included? →) · Phone: (415) 209-7700 · Verify on Medicare Care Compare ↗
Sutter Care At Home holds a 3-star CMS quality rating, which is at the California state average of 3 stars, and a 4-star patient survey rating. These ratings come from CMS Care Compare data.
Sutter Care At Home offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 33 ZIP codes from its Novato, California office.
Yes, Sutter Care At Home is Medicare-certified, with CCN 057031, certified since 1966, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed by CMS Care Compare data.
About this agency
Sutter Care At Home is a Medicare-certified home health agency located in Novato, California, certified since July 1, 1966. The agency is organized as a non-profit entity and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Sutter Care At Home holds a CMS quality star rating of 3 out of 5, which is at the California state average of 3 stars. The agency's patient survey star rating is 4 out of 5, reflecting patient experience feedback collected through the CMS Home Health CAHPS survey.
CMS data also reports that 88.22% of patients received timely initiation of care, meaning care began promptly following referral, and 87.53% of patients showed improvement in walking or moving around during their episode of care, based on CMS outcome measures.
Sutter Care At Home serves a broad geographic area, covering 33 ZIP codes from its Novato, California office. Families and referring providers considering this agency should review the most current CMS Care Compare listing for updates, as star ratings and outcome measures are refreshed periodically. All ratings and figures cited here reflect the CMS Care Compare data vintage provided and may not represent real-time figures.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Sutter Care At Home is Medicare-certified (CCN 057031, certified since 1966), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Sutter Care At Home has a CMS quality star rating of 3 out of 5, which is at the California state average of 3.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 4 out of 5 according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the full record on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/057031?state=CA.
What areas and ZIP codes does this agency serve?
Sutter Care At Home serves 33 ZIP codes from its Novato, California office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific ZIP code coverage, and scheduling availability by contacting the agency directly at (415) 209-7700.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 1, 1966.
Who owns this agency \u2014 for-profit, non-profit, or government?
Sutter Care At Home is a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published in CMS data; contact the agency at (415) 209-7700 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Sutter Care At Home at (415) 209-7700 to start the care process.
What percentage of patients received timely initiation of care?
CMS data shows 88.22% of patients received timely initiation of care.
What percentage of patients improved in walking or moving around?
CMS data shows 87.53% of patients showed improvement in walking or moving around during their episode of care.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1966. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.