The Medical Center Home Care Program
Bowling Green, KY · Medicare-certified home health agency (CCN 187044)
Patient survey (HHCAHPS): 5★
Serves: 30 ZIP codes (is yours included? →) · Phone: (270) 745-1475 · Verify on Medicare Care Compare ↗
The Medical Center Home Care Program holds a 3-star CMS quality rating, below the Kentucky state average of 3.5 stars, but it has a 5-star patient survey rating. This suggests patients report a very positive experience even though its overall quality star rating trails the state average.
The Medical Center Home Care Program offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 30 ZIP codes from its office in Bowling Green, Kentucky.
Yes, The Medical Center Home Care Program is Medicare-certified (CCN 187044, certified since 1973), so eligible home health services ordered by a doctor are covered under Medicare. Contact the agency directly for details on scheduling and specific coverage questions.
About this agency
The Medical Center Home Care Program is a Medicare-certified home health agency serving Bowling Green, Kentucky and the surrounding area, with a service area covering 30 ZIP codes. The agency is organized as a non-profit and has been Medicare-certified since February 1, 1973.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, the agency holds a CMS quality star rating of 3 out of 5, which is below the Kentucky state average of 3.5 stars. However, the agency's patient survey star rating is 5 out of 5, the highest possible score, reflecting positive feedback from patients who completed the CMS patient experience survey. CMS data also shows the agency began care in a timely manner for 97.77% of patients, and 83.62% of patients showed improvement in walking or moving around during the course of care.
These figures are drawn from CMS Care Compare data; families should verify the most current figures directly on Care Compare, as star ratings and outcome measures are updated periodically. This profile does not include cost information, as CMS does not publish pricing data for home health agencies. Prospective patients and caregivers should contact the agency directly to discuss specific care needs, staffing, and scheduling, since such details are not part of the published CMS dataset.
Questions families ask
Does Medicare pay for care from this agency?
Yes, The Medical Center Home Care Program is Medicare-certified (CCN 187044) and has been certified since February 1973, so Medicare covers eligible home health services ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the Kentucky state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency earned a 5-star patient survey rating, the highest possible score in CMS's patient experience survey.
How do I check this agency's quality and staffing record?
You can view detailed quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/187044?state=KY.
What areas and ZIP codes does this agency serve?
The agency serves 30 ZIP codes from its office in Bowling Green, Kentucky.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 30 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about staffing availability, current quality metrics, and scheduling by calling the agency at (270) 745-1475, and cross-check details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services this agency provides, involves skilled medical services such as nursing and therapy ordered by a doctor, while non-medical home care typically covers non-clinical assistance; the data provided here only covers this agency's medical home health services.
How long has this agency been Medicare-certified?
This agency has been Medicare-certified since February 1, 1973.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a non-profit.
How much does home health care cost and who pays?
CMS does not publish cost data for home health agencies; contact the agency at (270) 745-1475 for cost and payment details and verify coverage specifics on Medicare Care Compare.
How do I contact this agency to start care?
You can contact The Medical Center Home Care Program at (270) 745-1475 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/01/1973. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.