The Potters Healthcare Services
Lewisville, TX · Medicare-certified home health agency (CCN 453181)
Patient survey (HHCAHPS): not surveyed
Serves: 1 ZIP codes (is yours included? →) · Phone: (972) 459-9999 · Verify on Medicare Care Compare ↗
The Potters Healthcare Services is not yet rated on CMS's quality star system, so no comparison can be made to the Texas state average of 3 stars. A patient survey star rating is also not available in the current data.
The Potters Healthcare Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 1 ZIP code from its Lewisville, Texas office.
Yes, The Potters Healthcare Services is Medicare-certified, with CCN 453181, certified since November 8, 2004, so eligible home health services ordered by a doctor are covered under Medicare. This certification status can be verified anytime on Medicare Care Compare.
About this agency
The Potters Healthcare Services is a Medicare-certified home health agency located in Lewisville, Texas, operating under CCN 453181. The agency has been Medicare-certified since November 8, 2004, and is organized as a proprietary (for-profit) business.
According to CMS Care Compare data, the agency offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
Regarding quality measures, CMS Care Compare data indicates The Potters Healthcare Services is not yet rated on its overall quality star rating, so no comparison can be made to the Texas state average of 3 stars at this time. A patient survey star rating is also not provided in the available data, and specific timely-care and walking-improvement percentage measures were not included in the data reviewed. Prospective patients and families should check the official CMS Care Compare listing directly for the most current star ratings and outcome measures, as these figures are updated periodically.
The agency's service area, per the data provided, covers 1 ZIP code from its Lewisville, Texas office. This narrow service radius should be confirmed directly with the agency to determine whether a specific address falls within its coverage area.
All ratings and figures referenced here are drawn from CMS Care Compare data. Individuals interested in this agency should contact it directly or consult Care Compare for the latest details on quality performance and coverage area.
Questions families ask
Does Medicare pay for care from this agency?
Yes, The Potters Healthcare Services is Medicare-certified (CCN 453181), certified since 11/08/2004, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
According to the data provided, this agency is not yet rated on CMS's quality star system, so it cannot be compared to the Texas average of 3 stars.
What do patients say about this agency in the CMS patient survey?
A patient survey star rating is not included in the available data; contact the agency at (972) 459-9999 and verify on Medicare Care Compare.
How do I check this agency's quality and staffing record?
Visit the official CMS Care Compare page at https://www.medicare.gov/care-compare/details/home-health/453181?state=TX for the latest ratings and staffing information.
What areas and ZIP codes does this agency serve?
Based on the data provided, this agency serves 1 ZIP code from its Lewisville, Texas location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 1 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, specific service availability, and quality outcomes not listed here by calling (972) 459-9999 or checking Care Compare directly.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled services this agency offers (nursing, therapy, aide services), is medically ordered, while non-medical home care typically covers non-clinical personal assistance; this distinction is defined by CMS, not by this listing's data.
How long has this agency been Medicare-certified?
The Potters Healthcare Services has been Medicare-certified since November 8, 2004.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary, for-profit entity.
How much does home health care cost and who pays?
Cost information is not published in CMS data; contact the agency at (972) 459-9999 and verify coverage details with Medicare or Care Compare.
How do I contact this agency to start care?
You can reach The Potters Healthcare Services at (972) 459-9999 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 11/08/2004. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.