The Roads Home Health Palm Beach
West Palm Beach, FL · Medicare-certified home health agency (CCN 109344)
Patient survey (HHCAHPS): 2★
Serves: 76 ZIP codes (is yours included? →) · Phone: (561) 727-3400 · Verify on Medicare Care Compare ↗
The Roads Home Health Palm Beach holds a 2.5-star CMS quality rating, below the Florida state average of 3.5 stars, and a 2-star patient survey rating. These ratings come from CMS Care Compare data.
The Roads Home Health Palm Beach offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care. It serves 76 ZIP codes from its West Palm Beach, Florida office.
Yes, The Roads Home Health Palm Beach is Medicare-certified (CCN 109344, certified since May 20, 2009), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
The Roads Home Health Palm Beach is a Medicare-certified home health agency based in West Palm Beach, Florida, certified since May 20, 2009 (CCN 109344). The agency is organized as a proprietary (for-profit) provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, the agency holds a CMS quality star rating of 2.5 out of 5, which is below the Florida state average of 3.5 stars. Its patient survey star rating is 2 out of 5. On process measures reported by CMS, 99.44% of patients received care in a timely manner after referral, and 75.92% of patients showed improvement in walking or moving around during their episode of care.
The agency reports serving 76 ZIP codes from its West Palm Beach office, indicating a broad service area across the surrounding region.
These figures reflect the most recently published CMS Care Compare data available for this agency and are subject to periodic updates by CMS. Families are encouraged to review the Care Compare listing directly for the most current ratings and measures before making care decisions. This profile does not include cost information, as CMS does not publish pricing data for home health agencies, and no marketing claims or recommendations are made beyond the factual data reported here.
Questions families ask
Does Medicare pay for care from this agency?
Yes, The Roads Home Health Palm Beach is Medicare-certified (CCN 109344) and has been since May 20, 2009, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a CMS quality star rating of 2.5 out of 5, which is below the Florida state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 2 out of 5, according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing data on the Medicare Care Compare website at the listing's official URL.
What areas and ZIP codes does this agency serve?
The agency serves 76 ZIP codes from its West Palm Beach, Florida location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 76 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staffing availability, coordination with your physician, and specific service scheduling; contact the agency at (561) 727-3400 and verify current details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since May 20, 2009.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary, for-profit entity.
How much does home health care cost and who pays?
CMS does not publish cost data for home health agencies; contact the agency at (561) 727-3400 for cost information and verify coverage details with Medicare.
How do I contact this agency to start care?
You can reach The Roads Home Health Palm Beach at (561) 727-3400 to inquire about starting care.
What is the timely initiation of care rate for this agency?
According to CMS data, 99.44% of the agency's patients received care in a timely manner after referral.
How well do patients improve in mobility with this agency?
CMS data shows that 75.92% of patients showed improvement in walking or moving around during their care.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/20/2009. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.