Tower Health At Home
West Reading, PA · Medicare-certified home health agency (CCN 397001)
Patient survey (HHCAHPS): 5★
Serves: 79 ZIP codes (is yours included? →) · Phone: (610) 378-0481 · Verify on Medicare Care Compare ↗
Tower Health At Home holds a 3-star CMS quality rating, below the Pennsylvania average of 3.5, but it earned a 5-star patient survey rating. Overall, patients report a strong experience of care even though its quality star rating trails the state average.
Tower Health At Home offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 79 ZIP codes from its office in West Reading, Pennsylvania.
Yes, Tower Health At Home is Medicare-certified, with CCN 397001, certified since July 1, 1966, so eligible home health services are covered under Medicare when ordered by a doctor. This certification has been continuous since that date according to CMS records.
About this agency
Tower Health At Home is a Medicare-certified home health agency based in West Reading, Pennsylvania, offering Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency is organized as a non-profit and has been Medicare-certified since July 1, 1966 (CCN 397001).
According to CMS Care Compare data, Tower Health At Home holds a CMS quality star rating of 3, which falls below the Pennsylvania state average of 3.5 stars. In the CMS patient survey, however, the agency earned a 5-star rating, the highest possible score, reflecting patient-reported experience of care.
CMS process measures show that 98.48% of patients began care in a timely manner, and 83.82% of patients showed improvement in walking or moving around during their episode of care, according to the same CMS data source.
Tower Health At Home reports a service area covering 79 ZIP codes from its West Reading, PA office. Prospective patients and caregivers should confirm current service area boundaries and staffing availability directly with the agency, as this information can change.
All star ratings, survey results, and quality measures cited here are drawn from CMS Care Compare data and reflect the data vintage provided to this directory; figures should be verified on Medicare.gov for the most current values.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Tower Health At Home is Medicare-certified (CCN 397001, certified since 07/01/1966), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Its CMS quality star rating is 3, which is below the Pennsylvania state average of 3.5, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating, the highest possible score in CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality measures and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/397001?state=PA.
What areas and ZIP codes does this agency serve?
Tower Health At Home serves 79 ZIP codes from its West Reading, Pennsylvania office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 79 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current service area, staff availability, and how they coordinate with your doctor; contact the agency at (610) 378-0481 for specifics not covered by CMS data.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 1, 1966.
Who owns this agency — for-profit, non-profit, or government?
Tower Health At Home is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published in CMS data; contact the agency at (610) 378-0481 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Tower Health At Home at (610) 378-0481 to inquire about starting care.
What are the agency's timely care and walking improvement outcomes?
CMS data shows 98.48% of patients received timely care and 83.82% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1966. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.