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United Home Care

Alice, TX · Medicare-certified home health agency (CCN 457873)

CMS quality rating: 1.5★ (state average 3★ — below state average)
Patient survey (HHCAHPS): 4★
Serves: 43 ZIP codes (is yours included? →) · Phone: (361) 664-8908 · Verify on Medicare Care Compare ↗

United Home Care holds a 1.5-star CMS quality rating, which is below the Texas state average of 3 stars, but it has a 4-star patient survey rating. This suggests patients report favorable experiences even though its overall CMS quality score is lower than the state average.

United Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services. It serves 43 ZIP codes from its office in Alice, Texas.

Yes, United Home Care is Medicare-certified, with CCN 457873, certified since August 16, 2005, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes from CMS Care Compare records.

CMS quality vs. benchmarks
United Home Care United Home Care: 1.5★ 1.5★ TX average TX average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social Services

About this agency

United Home Care is a Medicare-certified home health agency based in Alice, Texas, certified since August 16, 2005. It is organized as a proprietary (for-profit) agency.

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services to patients across a service area covering 43 ZIP codes.

According to CMS Care Compare data, United Home Care holds a CMS quality star rating of 1.5 out of 5, which is below the Texas state average of 3 stars. Its patient survey star rating, drawn from the CMS patient experience survey, is 4 out of 5, indicating relatively favorable feedback from patients on their care experience despite the lower overall quality star rating.

CMS data also reports two performance measures for this agency: 80.26% of patients received timely initiation of care, and 68.04% of patients showed improvement in their ability to walk or move around during the course of home health care.

Families considering United Home Care should review the most current figures directly on the CMS Care Compare website, as star ratings, survey results, and outcome measures are updated periodically and this profile reflects a specific data snapshot from CMS Care Compare. Contacting the agency directly can help clarify current service availability and any details not captured in the CMS dataset, such as staffing, languages spoken, or scheduling.

Questions families ask

Does Medicare pay for care from this agency?

Yes, United Home Care is Medicare-certified (CCN 457873) and has been certified since August 16, 2005, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

United Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a CMS quality star rating of 1.5 out of 5, which is below the Texas state average of 3 stars, according to CMS Care Compare data.

What do patients say about this agency in the CMS patient survey?

The agency's patient survey star rating is 4 out of 5, based on CMS Care Compare survey data.

How do I check this agency's quality and staffing record?

You can review current ratings and measures directly at the CMS Care Compare page for this agency: https://www.medicare.gov/care-compare/details/home-health/457873?state=TX.

What areas and ZIP codes does this agency serve?

United Home Care, based in Alice, Texas, serves 43 ZIP codes.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 43 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, scheduling availability, and services covered under your specific Medicare plan by calling the agency at (361) 664-8908 and verifying details on Medicare Care Compare.

How long has this agency been Medicare-certified?

United Home Care has been Medicare-certified since August 16, 2005.

Who owns this agency — for-profit, non-profit, or government?

United Home Care is a proprietary, for-profit agency, according to CMS ownership data.

How much does home health care cost and who pays?

CMS Care Compare does not publish cost figures; contact the agency at (361) 664-8908 and verify coverage details with Medicare directly.

How do I contact this agency to start care?

You can reach United Home Care at (361) 664-8908 to inquire about starting care.

What is the timely initiation of care rate for this agency?

According to CMS Care Compare, 80.26% of United Home Care's patients received timely initiation of care.

What percentage of patients improved in walking ability?

CMS data shows 68.04% of United Home Care's patients showed improvement in their ability to walk or move around during care.

Data: CMS Care Compare (Jul2026 refresh); certified since 08/16/2005. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.