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University Of Tn Medical Center Home Care Services

Knoxville, TN · Medicare-certified home health agency (CCN 447230)

CMS quality rating: 3★ (state average 4★ — below state average)
Patient survey (HHCAHPS): 5★
Serves: 76 ZIP codes (is yours included? →) · Phone: (865) 544-6200 · Verify on Medicare Care Compare ↗

University Of Tn Medical Center Home Care Services holds a 3-star CMS quality rating, below the Tennessee average of 4 stars, but its patient survey rating is 5 stars. Overall, patient experience scores are strong even though the quality star rating trails the state average.

University Of Tn Medical Center Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care. It serves 76 ZIP codes from its office in Knoxville, Tennessee.

Yes, University Of Tn Medical Center Home Care Services is Medicare-certified, with CCN 447230, certified since August 10, 1983, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.

CMS quality vs. benchmarks
University Of Tn Medi… University Of Tn Medi…: 3★ 3★ TN average TN average: 4★ 4★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

University Of Tn Medical Center Home Care Services is a Medicare-certified home health agency based in Knoxville, Tennessee, certified since August 10, 1983. The agency is organized as a proprietary (for-profit) entity.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.

According to CMS Care Compare data, the agency holds an overall quality star rating of 3 out of 5, which falls below the Tennessee state average of 4 stars. Its patient survey star rating is 5 out of 5, reflecting patient-reported experience of care collected through the CMS survey process.

CMS data also reports that 80.91% of patients received timely initiation of care, and 87.31% of patients showed improvement in walking or moving around during the course of home health care, based on the same CMS data vintage.

The agency's service area, as listed in CMS data, spans 76 ZIP codes surrounding its Knoxville office.

All ratings, percentages, and service-area figures referenced here are drawn directly from CMS Care Compare data and are subject to CMS's periodic update schedule. Families are encouraged to verify current figures directly on Medicare Care Compare before making care decisions, as star ratings and outcome measures are refreshed periodically by CMS.

Questions families ask

Does Medicare pay for care from this agency?

Yes, this agency is Medicare-certified under CCN 447230 and has been certified since August 10, 1983, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3-star CMS quality rating, which is below the Tennessee state average of 4 stars.

What do patients say about this agency in the CMS patient survey?

The agency earned a 5-star patient survey rating from CMS.

How do I check this agency's quality and staffing record?

You can review its full quality and outcome data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/447230?state=TN.

What areas and ZIP codes does this agency serve?

The agency serves 76 ZIP codes from its Knoxville, Tennessee office, according to CMS data.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 76 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing, care plans, and specific service availability by calling the agency directly at (865) 544-6200 and verifying details on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

The data provided does not address this distinction; contact the agency at (865) 544-6200 for clarification.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since August 10, 1983.

Who owns this agency — for-profit, non-profit, or government?

The agency is organized as a proprietary, for-profit entity.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (865) 544-6200 and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can reach the agency by phone at (865) 544-6200 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 08/10/1983. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.