Upmc Western Maryland
Cumberland, MD · Medicare-certified home health agency (CCN 217031)
Patient survey (HHCAHPS): 5★
Serves: 21 ZIP codes (is yours included? →) · Phone: (240) 964-9100 · Verify on Medicare Care Compare ↗
Upmc Western Maryland holds a 3.5-star CMS quality rating, below the Maryland state average of 4 stars, but it has a 5-star patient survey rating. This suggests patients report a strong care experience even though its overall CMS quality score trails the state average.
Upmc Western Maryland offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 21 ZIP codes from its Cumberland, MD office.
Yes, Upmc Western Maryland is Medicare-certified (CCN 217031, certified since 07/01/1969), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Upmc Western Maryland is a Medicare-certified home health agency based in Cumberland, MD, certified since July 1, 1969. The agency is operated under non-profit ownership and serves 21 ZIP codes from its Cumberland office.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, Upmc Western Maryland holds a CMS quality star rating of 3.5 out of 5, which falls below the Maryland state average of 4 stars. Its patient survey star rating, which reflects feedback collected directly from patients about their care experience, stands at 5 out of 5.
On specific CMS quality measures, the agency reports that 98.39% of patients received timely initiation of care, meaning care began promptly after referral or discharge. Additionally, 84.46% of patients showed improvement in their ability to walk or move around during the course of home health care, based on CMS-reported outcome data.
These ratings and measures reflect the CMS Care Compare data vintage referenced for this listing and may be updated periodically by CMS. Families are encouraged to review current figures directly on Medicare Care Compare before making care decisions, as star ratings and outcome percentages can change with new reporting periods.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Upmc Western Maryland is Medicare-certified (CCN 217031) and has been since 07/01/1969, so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Its CMS quality star rating is 3.5 out of 5, which is below the Maryland state average of 4 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 5 out of 5, based on CMS-collected patient feedback.
How do I check this agency's quality and staffing record?
You can review current ratings and measures on Medicare Care Compare at the agency's official listing page.
What areas and ZIP codes does this agency serve?
The agency serves 21 ZIP codes from its Cumberland, MD location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 21 this agency reports serving.
What questions should I ask before hiring this agency?
The data provided does not include suggested screening questions; contact the agency at (240) 964-9100 and verify current details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This is not addressed in the agency's CMS data; contact the agency at (240) 964-9100 for clarification on the types of care they provide.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since 07/01/1969.
Who owns this agency — for-profit, non-profit, or government?
Upmc Western Maryland is a non-profit agency.
How much does home health care cost and who pays?
Cost figures are not published by CMS in this dataset; contact the agency at (240) 964-9100 and consult Medicare Care Compare or Medicare directly for coverage and cost information.
How do I contact this agency to start care?
You can reach Upmc Western Maryland by phone at (240) 964-9100 or verify details via the Medicare Care Compare listing.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1969. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.