Alliance Home Health Care, Llc Dba Ambercare
Las Cruces, NM · Medicare-certified hospice (CCN 321564)
CMS process measure: 100 (state average 95.93 — above state average)
Serves: 31 ZIP codes (is yours included? →) · Phone: (575) 437-0596 · Verify on Medicare Care Compare ↗
Family caregivers gave Ambercare in Las Cruces, New Mexico a 3-star rating in the CMS CAHPS survey, with 85% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the New Mexico state average of 95.93.
Ambercare serves 31 ZIP codes from its Las Cruces, New Mexico office in Dona Ana County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Ambercare is Medicare-certified, with CCN 321564, certified since 2011. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Alliance Home Health Care, LLC, doing business as Ambercare, is a for-profit hospice based in Las Cruces, New Mexico, serving Dona Ana County and surrounding communities. The hospice has been Medicare-certified since April 27, 2011, with CCN 321564.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among those surveyed, 85% said they would definitely recommend this hospice to others, and 81% rated their experience 9 or 10 on a 10-point scale.
On CMS's composite process measure — which reflects whether patients received a defined set of core hospice care processes — Ambercare scored 100.00, compared with the New Mexico state average of 95.93, placing it above the state average. CMS also reports a care index score of 9 and notes that 73.1% of patients received visits in the last days of life, based on the data CMS has published for this hospice.
Ambercare's service area, as reflected in CMS data, spans 31 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; where CMS has not published a particular measure for this hospice, that reflects reporting limitations, such as small patient counts, and should not be read as an indication of poor quality. Families are encouraged to review the Care Compare listing directly for the most current figures.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Ambercare has been Medicare-certified since April 27, 2011 (CCN 321564), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers rated Ambercare 3 stars overall; 85% said they would definitely recommend it, and 81% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Ambercare's composite process score is 100.00, above the New Mexico state average of 95.93, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Ambercare, based in Las Cruces, New Mexico (Dona Ana County), serves 31 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 31 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Ambercare is a for-profit hospice. Ownership type does not by itself indicate quality; CMS survey and process measures are a more direct reflection of care experience.
How long has this hospice been Medicare-certified?
Ambercare has been Medicare-certified since April 27, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people with a life expectancy generally of six months or less who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean no care is provided — pain relief and support continue.
Where is hospice care provided — at home or in a facility?
This information is not included in the data provided; please contact Ambercare at (575) 437-0596 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Ambercare at (575) 437-0596 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, and how care needs are met day to day; contact Ambercare at (575) 437-0596 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view Ambercare's official CMS listing at https://www.medicare.gov/care-compare/details/hospice/321564?state=NM to confirm ratings and certification details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.