Avera @ Home
Milbank, SD · Medicare-certified hospice (CCN 431515)
CMS process measure: 100 (state average 96.88 — above state average)
Serves: 17 ZIP codes (is yours included? →) · Phone: (605) 432-3259 · Verify on Medicare Care Compare ↗
Families caring for loved ones at Avera @ Home reported that 87% would definitely recommend this hospice, and its CMS composite process score of 100.00 is above the South Dakota state average of 96.88. CMS has not published a separate star rating for this hospice in the data available.
Avera @ Home serves 17 ZIP codes from its office in Milbank, South Dakota, in Grant County.
Yes, Avera @ Home is Medicare-certified (CCN 431515, since 2000); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Avera @ Home is a Medicare-certified hospice located in Milbank, South Dakota, serving families in Grant County and the surrounding area. It has been Medicare-certified since June 15, 2000, and is classified by CMS as an "Other" ownership type.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 87% would definitely recommend this hospice to others, and 88% rated their overall experience with the hospice between 9 and 10 out of 10. CMS has not published a separate CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure — which reflects how consistently a hospice delivers a set of recommended care processes — Avera @ Home scored 100.00, compared to a South Dakota state average of 96.88, placing it above the state average. CMS data also shows a care index score of 9 and that 68.8% of patients received visits during the last days of life, according to the same data set.
Avera @ Home's service area, as reflected in CMS data, spans 17 ZIP codes from its Milbank office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. All figures in this profile come from CMS Care Compare data as supplied and should be verified directly on Medicare Care Compare for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Avera @ Home is Medicare-certified (CCN 431515), certified since June 15, 2000, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey data provided, 87% of family caregivers said they would definitely recommend Avera @ Home, and 88% rated their overall experience 9 or 10 out of 10. CMS has not published a separate star rating in this data set.
How does this hospice score on CMS quality measures compared to the state average?
Avera @ Home's composite process score is 100.00, which is above the South Dakota state average of 96.88, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Avera @ Home serves 17 ZIP codes from its Milbank, South Dakota office in Grant County, based on CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 17 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS classifies Avera @ Home's ownership type as "Other." Ownership type is one factor families sometimes consider, but CMS quality measures and survey results reflect the actual care experience reported.
How long has this hospice been Medicare-certified?
Avera @ Home has been Medicare-certified since June 15, 2000, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor believes a patient has six months or less to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for pain, symptoms, and other needs.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Avera @ Home delivers care; please contact the hospice at (605) 432-3259 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Avera @ Home at (605) 432-3259 for information on how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, and the geographic service area — all of which are covered in this listing using CMS Care Compare data; for additional questions, contact the hospice directly at (605) 432-3259.
How do I verify this hospice on Medicare Care Compare?
You can look up Avera @ Home directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/hospice/431515?state=SD.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.