Big Hearts Hospice Care
Sacramento, CA · Medicare-certified hospice (CCN A01689)
CMS process measure: not reported
Serves: 23 ZIP codes (is yours included? →) · Phone: (916) 389-0877 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Big Hearts Hospice Care, so no star rating or percent-recommend figure is available. CMS also lists the comparison of this hospice's composite process score to the California state average of 93.41 as not reported.
Big Hearts Hospice Care serves 23 ZIP codes from its Sacramento, CA office in Sacramento County.
Yes, Big Hearts Hospice Care is Medicare-certified (CCN A01689, since 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Big Hearts Hospice Care is a for-profit hospice agency based in Sacramento, California, serving Sacramento County and the surrounding area. It has been Medicare-certified since January 3, 2020, meaning it meets federal health and safety standards required to provide hospice services under Medicare.
According to CMS Care Compare data, Big Hearts Hospice Care serves 23 ZIP codes from its Sacramento office. CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This is often the case for hospices with smaller numbers of surveyed patients and does not indicate poor quality of care.
CMS lists a care index score of 7 for this hospice in its published data, though CMS has not reported how this hospice's composite process measure compares to the California state average of 93.41 — the comparison field is listed as "not reported." Families should check the Medicare Care Compare website directly for the most current figures, since CMS updates this data periodically.
As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; this listing does not include cost or coverage details beyond that fact. No specific staff, facilities, or additional services are described here, as none were provided in the CMS data reviewed. Families are encouraged to contact the hospice directly and consult Care Compare for further detail.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Big Hearts Hospice Care is Medicare-certified (CCN A01689) since January 3, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for this hospice, often due to small patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS data lists a care index score of 7 for this hospice, but the comparison of its composite process score to the California state average of 93.41 is listed as "not reported."
What areas and ZIP codes does this hospice serve?
Big Hearts Hospice Care serves 23 ZIP codes from its Sacramento, CA office in Sacramento County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 23 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Big Hearts Hospice Care is a for-profit hospice; ownership type does not by itself determine quality of care, and families should review available CMS quality data alongside ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 3, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; patients can still receive treatment for other conditions and can leave hospice care if their wishes change.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Big Hearts Hospice Care at (916) 389-0877 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data provided does not describe the intake process; please contact Big Hearts Hospice Care at (916) 389-0877 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services offered, how staff communicate with families, and what CMS quality data shows; contact Big Hearts Hospice Care at (916) 389-0877 for specifics not covered in this listing.
How do I verify this hospice on Medicare Care Compare?
You can look up Big Hearts Hospice Care (CCN A01689) directly at https://www.medicare.gov/care-compare/details/hospice/A01689?state=CA to see the latest CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.