Bright Haven Hospice
Rancho Cucamonga, CA · Medicare-certified hospice (CCN 551775)
CMS process measure: 100 (state average 93.41 — above state average)
Serves: 60 ZIP codes (is yours included? →) · Phone: (909) 476-7896 · Verify on Medicare Care Compare ↗
Family caregivers reported that 87% would definitely recommend Bright Haven Hospice, and 88% rated their experience 9 or 10 out of 10 in the CMS CAHPS survey. On CMS's composite quality measure, the hospice scored 100.00, above the California state average of 93.41.
Bright Haven Hospice serves 60 ZIP codes from its Rancho Cucamonga, California office in San Bernardino County.
Yes, Bright Haven Hospice is Medicare-certified (CCN 551775, since 2013); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Bright Haven Hospice is a for-profit hospice serving Rancho Cucamonga, California and the surrounding San Bernardino County area. It has been Medicare-certified since October 12, 2013 (CCN 551775).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 87% would definitely recommend this hospice, and 88% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall CAHPS star rating figure for this hospice in the data provided.
On CMS's composite process-of-care quality measure, Bright Haven Hospice scored 100.00, which is above the California state average of 93.41. This composite reflects the share of patients who received recommended care processes during their hospice stay. CMS also reports a care index score of 9 and shows that 38.4% of patients received visits in the last days of life, according to the same data set.
Bright Haven Hospice's service area, as reflected in CMS records, spans 60 ZIP codes, indicating a fairly broad reach from its Rancho Cucamonga office.
The Medicare hospice benefit covers hospice care for eligible patients; no additional cost information is provided here.
All figures above come from CMS Care Compare data. Families are encouraged to verify current details directly on Care Compare or by calling the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Bright Haven Hospice is Medicare-certified (CCN 551775) since October 12, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 87% of family caregivers said they would definitely recommend Bright Haven Hospice, and 88% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Bright Haven Hospice scored 100.00 on CMS's composite process measure, above the California state average of 93.41.
What areas and ZIP codes does this hospice serve?
According to CMS data, Bright Haven Hospice serves 60 ZIP codes from its Rancho Cucamonga, California office in San Bernardino County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 60 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Bright Haven Hospice is a for-profit hospice. Ownership type doesn't directly determine quality, but it's one factor families sometimes consider alongside CMS survey and quality measure results.
How long has this hospice been Medicare-certified?
Bright Haven Hospice has been Medicare-certified since October 12, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment; it does not mean giving up care, support, or medical attention.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify where Bright Haven Hospice provides care; please contact the hospice at (909) 476-7896 or check Medicare Care Compare to confirm.
How do I start hospice care with this provider?
The data provided doesn't describe the enrollment process; please contact Bright Haven Hospice directly at (909) 476-7896 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, and the size of the service area — all of which are covered above using CMS data for Bright Haven Hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up Bright Haven Hospice directly at https://www.medicare.gov/care-compare/details/hospice/551775?state=CA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.