Butterfly Hospice
Upland, CA · Medicare-certified hospice (CCN A01592)
CMS process measure: 90 (state average 93.41 — below state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (909) 313-2522 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Butterfly Hospice, so no star rating or recommend percentage is available. Its CMS composite process score is 90.00, compared to a California state average of 93.41, placing it below the state average.
Butterfly Hospice serves 24 ZIP codes from its Upland, California office in San Bernardino County. Families in this coverage area may be eligible to receive care through this provider.
Yes, Butterfly Hospice is Medicare-certified, with CCN A01592, certified since March 29, 2019. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that hospice care is needed.
About this hospice
Butterfly Hospice is a for-profit hospice agency based in Upland, California, serving San Bernardino County and the surrounding area. It has been Medicare-certified since March 29, 2019 (CCN A01592), meaning it meets federal requirements to provide hospice care to Medicare beneficiaries.
According to CMS Care Compare data, Butterfly Hospice has a composite process measure score of 90.00, compared to a California state average of 93.41 — placing it below the state average on this measure. CMS also lists a care index score of 9 for this hospice. CMS has not published CAHPS family caregiver survey results (such as star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Butterfly Hospice in the available data. This is often the result of too few surveyed patient families to report reliably, and it should not be read as an indication of poor quality one way or the other.
Butterfly Hospice's service area covers 24 ZIP codes from its Upland office. Families in this area who need hospice care may be eligible to receive it through this provider.
The Medicare hospice benefit covers hospice care for eligible beneficiaries when a doctor certifies that care is needed; no additional cost details are available here.
All figures in this listing come from CMS Care Compare data. Families are encouraged to verify current details directly on Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Butterfly Hospice is Medicare-certified (CCN A01592) since March 29, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Butterfly Hospice in the available data, often because too few families were surveyed; this does not indicate anything about quality.
How does this hospice score on CMS quality measures compared to the state average?
Butterfly Hospice's composite process score is 90.00, compared to California's state average of 93.41, placing it below the state average on this measure. CMS also lists a care index score of 9 for this hospice.
What areas and ZIP codes does this hospice serve?
Butterfly Hospice serves 24 ZIP codes from its office in Upland, California, in San Bernardino County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Butterfly Hospice is a for-profit agency. Ownership type does not by itself determine quality of care; CMS quality measures and surveys are better indicators.
How long has this hospice been Medicare-certified?
Butterfly Hospice has been Medicare-certified since March 29, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for those with a life-limiting illness, typically when a doctor certifies a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus from curing an illness to comfort and quality of life, but patients continue to receive medical, emotional, and spiritual support tailored to their needs.
Where is hospice care provided — at home or in a facility?
This information is not included in the available CMS data; please contact Butterfly Hospice at (909) 313-2522 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact Butterfly Hospice directly at (909) 313-2522 to discuss starting care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality scores, service area, and how staff communicate care plans; you can review Butterfly Hospice's published CMS figures and ask the hospice directly at (909) 313-2522 for anything not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Butterfly Hospice directly at https://www.medicare.gov/care-compare/details/hospice/A01592?state=CA to confirm its current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.