Calstro Hospice Orange County
Tustin, CA · Medicare-certified hospice (CCN A11592)
CMS process measure: not reported
Serves: 29 ZIP codes (is yours included? →) · Phone: (714) 908-7877 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results or a composite process score for Calstro Hospice Orange County, often because of a small number of surveyed patients. The hospice does have a CMS-listed care index score of 8, though that is a different measure than the caregiver survey ratings.
Calstro Hospice Orange County serves 29 ZIP codes from its office in Tustin, California, in Orange County.
Yes, Calstro Hospice Orange County is Medicare-certified (CCN A11592), certified since November 30, 2020. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that a patient meets hospice eligibility requirements.
About this hospice
Calstro Hospice Orange County is a for-profit hospice based in Tustin, California, serving families in Orange County. The hospice has been Medicare-certified since November 30, 2020, according to CMS Care Compare records.
CMS Care Compare data does not currently include CAHPS family caregiver survey results for this hospice — including the star rating, the percentage of caregivers who said they would definitely recommend the hospice, and the percentage who rated it 9 or 10 out of 10. This is often the case for hospices with smaller patient counts, and its absence is not an indication of the quality of care provided; it simply means CMS has not published enough survey responses to report these figures.
CMS lists a care index score of 8 for this hospice. The composite process measure score specific to this hospice is also listed as 'not reported' by CMS, so a direct comparison to the California state average composite score of 93.41 cannot be made from the available data at this time.
Calstro Hospice Orange County's service area, as recorded by CMS, spans 29 ZIP codes centered around its Tustin office.
The Medicare hospice benefit covers hospice care for patients who qualify. All figures above come from CMS Care Compare data; families are encouraged to check the Care Compare website directly for the most current information, as CMS updates these figures periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Calstro Hospice Orange County is Medicare-certified (CCN A11592) as of November 30, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating, percent who would recommend, percent rating 9-10) for this hospice, which often happens when patient counts are small; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS lists a care index score of 8 for this hospice, but the composite process measure specific to this hospice is listed as not reported, so it cannot be directly compared to California's state average composite score of 93.41.
What areas and ZIP codes does this hospice serve?
According to CMS data, Calstro Hospice Orange County serves 29 ZIP codes from its office in Tustin, California, in Orange County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Calstro Hospice Orange County is listed by CMS as a for-profit hospice; ownership type alone does not determine quality of care, which is why CMS publishes quality measures separately.
How long has this hospice been Medicare-certified?
CMS records show this hospice has been Medicare-certified since November 30, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to ease symptoms and stress, while hospice care is generally chosen when curative treatment is no longer being pursued and focuses on comfort in the final phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify the settings in which this hospice delivers care; please contact Calstro Hospice Orange County at (714) 908-7877 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data provided does not describe the intake process; please contact Calstro Hospice Orange County directly at (714) 908-7877 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, staffing, and available services; you can review published CMS figures for this hospice and ask Calstro Hospice Orange County directly at (714) 908-7877 about anything not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Calstro Hospice Orange County (CCN A11592) directly at https://www.medicare.gov/care-compare/details/hospice/A11592?state=CA to review its current CMS-published information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.