Care Must Hospice
Napa, CA · Medicare-certified hospice (CCN A11784)
CMS process measure: not reported
Serves: 30 ZIP codes (is yours included? →) · Phone: (707) 690-0909 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Care Must Hospice, so no star rating or recommend percentage is currently available. CMS also lists its composite process measure comparison to the California state average as not reported.
Care Must Hospice serves 30 ZIP codes from its office in Napa, California, in Napa County.
Yes, Care Must Hospice is Medicare-certified (CCN A11784, since May 26, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Care Must Hospice is a for-profit hospice serving Napa, California and the surrounding area, Medicare-certified since May 26, 2021 (CCN A11784). The hospice reports serving 30 ZIP codes from its Napa office in Napa County.
According to CMS Care Compare data, Care Must Hospice's CAHPS family caregiver survey results — including the star rating and the percentage of caregivers who would definitely recommend the hospice or rated it 9-10 — have not been published for this hospice. CMS often withholds these figures when the number of surveyed patients is too small to report reliably; this should not be read as a sign of poor quality, simply that the data is not available.
CMS lists a care index score of 9 for this hospice, and reports that 14.7% of patients received visits in the last days of life. A composite process-of-care measure comparison to the California state average (93.41) is listed as "not reported" for this hospice, so no direct comparison can be made at this time.
The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility; no cost information is provided here.
All figures in this profile come from CMS Care Compare data. Families are encouraged to contact Care Must Hospice directly at (707) 690-0909, or to review the hospice's current listing on Medicare Care Compare, for the most up-to-date information.
Questions families ask
Does Medicare cover care from Care Must Hospice?
Yes. Care Must Hospice is Medicare-certified (CCN A11784) since May 26, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results (star rating or percent who would recommend) for Care Must Hospice, often because patient counts are too small to report; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS lists the comparison of Care Must Hospice's composite process score to the California state average (93.41) as "not reported." CMS does list a care index score of 9 and reports that 14.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Care Must Hospice serves 30 ZIP codes from its office in Napa, California, in Napa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 30 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Care Must Hospice is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures and caregiver surveys are better indicators when available.
How long has this hospice been Medicare-certified?
Care Must Hospice has been Medicare-certified since May 26, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for people with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, medical attention, or support.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided. Please contact Care Must Hospice at (707) 690-0909 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe the intake process. Please contact Care Must Hospice at (707) 690-0909 to ask how to begin care, and verify the hospice's certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about the CAHPS survey results, quality measures, service area, staffing, and available services; contact Care Must Hospice at (707) 690-0909 for details specific to this hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up Care Must Hospice (CCN A11784) directly at https://www.medicare.gov/care-compare/details/hospice/A11784?state=CA to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.