Caring Hands
San Antonio, TX · Medicare-certified hospice (CCN 971540)
CMS process measure: 84.38 (state average 94.72 — below state average)
Serves: 62 ZIP codes (is yours included? →) · Phone: (210) 679-1476 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Caring Hands, so no star rating or percent-recommend figure is available. On the CMS composite process measure, Caring Hands scored 84.38, compared to a Texas state average of 94.72, placing it below the state average on that measure.
Caring Hands serves 62 ZIP codes from its San Antonio, Texas office in Bexar County.
Yes, Caring Hands is Medicare-certified (CCN 971540, since 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Caring Hands is a for-profit hospice serving the San Antonio, Texas area, based in Bexar County. It has been Medicare-certified since January 1, 2020 (CCN 971540).
CMS Care Compare has not published CAHPS family-caregiver survey results for Caring Hands, so no star rating, percent-who-would-definitely-recommend, or percent rating the hospice 9-10 can be reported here. This is often the case when a hospice has too few surveyed patients for CMS to publish reliable figures, and it does not by itself indicate anything about the quality of care.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Caring Hands scored 84.38, compared to a Texas state average of 94.72. This places Caring Hands below the state average on this measure, based on the CMS data provided.
Caring Hands reports serving a broad area, covering 62 ZIP codes from its San Antonio office.
Eligible Medicare beneficiaries who elect hospice care and are certified by a doctor as eligible can have hospice care covered under the Medicare hospice benefit; no cost details beyond that are provided here.
All figures in this profile come from CMS Care Compare data as supplied. Families are encouraged to verify current details directly on Medicare Care Compare and to contact Caring Hands directly with any questions about their specific situation.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Caring Hands is Medicare-certified (CCN 971540) since January 1, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for Caring Hands, often due to small patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Caring Hands scored 84.38, compared to a Texas state average of 94.72, placing it below the state average.
What areas and ZIP codes does this hospice serve?
Caring Hands serves 62 ZIP codes from its San Antonio, Texas office in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 62 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Caring Hands is a for-profit hospice. Ownership type does not by itself determine quality of care, but it can be useful to know when comparing providers.
How long has this hospice been Medicare-certified?
Caring Hands has been Medicare-certified since January 1, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have decided to stop curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Caring Hands delivers care; please contact Caring Hands at (210) 679-1476 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Caring Hands directly at (210) 679-1476 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver support, how care needs are addressed, and how a hospice's quality measures compare to state averages; contact Caring Hands at (210) 679-1476 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Caring Hands directly at https://www.medicare.gov/care-compare/details/hospice/971540?state=TX to review its current CMS-published information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.