Caring Heart Hospice Inc
Brentwood, CA · Medicare-certified hospice (CCN A01665)
CMS process measure: 92.68 (state average 93.41 — at state average)
Serves: 45 ZIP codes (is yours included? →) · Phone: (408) 482-5735 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Caring Heart Hospice Inc, often because too few patients were surveyed to report reliably. On CMS's composite process measure, the hospice scored 92.68, which is at the California state average of 93.41.
Caring Heart Hospice Inc serves 45 ZIP codes from its Brentwood, California office in Contra Costa County. Families outside that area should contact the hospice directly to confirm whether it can serve their location.
Yes, Caring Heart Hospice Inc is Medicare-certified (CCN A01665, since November 2019). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Caring Heart Hospice Inc is a for-profit hospice agency based in Brentwood, California, serving families in Contra Costa County and the surrounding area. The hospice has been Medicare-certified since November 20, 2019 (CCN A01665).
CMS Care Compare has not published CAHPS family caregiver survey results for Caring Heart Hospice Inc, which often happens when a hospice has too few surveyed patients for CMS to report reliable figures. This is not an indication of poor quality — it simply means the data has not been made public.
On the CMS composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Caring Heart Hospice Inc scored 92.68, which CMS classifies as at the California state average of 93.41. CMS also reports a care index score of 10 for this hospice, and shows that 16.9% of patients had visits in the last days of life, based on the most recent published CMS Care Compare data.
Caring Heart Hospice Inc reports serving 45 ZIP codes from its Brentwood office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information beyond that is provided here. Families are encouraged to review the listing directly on Medicare Care Compare and to contact the hospice for any details not covered by this CMS data.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Caring Heart Hospice Inc is Medicare-certified under CCN A01665, effective November 20, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which is often due to a small number of surveyed patients rather than a reflection of quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Caring Heart Hospice Inc scored 92.68, which CMS lists as at the California state average of 93.41.
What areas and ZIP codes does this hospice serve?
The hospice reports serving 45 ZIP codes from its Brentwood, California office in Contra Costa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 45 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Caring Heart Hospice Inc is a for-profit hospice; ownership type does not by itself indicate quality, but CMS publishes it as part of its Care Compare profile.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 20, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for people who have stopped curative treatment and are expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings for this hospice; please contact them at (408) 482-5735 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
Contact Caring Heart Hospice Inc directly at (408) 482-5735 to learn about their intake process, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and staffing; for details not shown in this CMS data, contact the hospice at (408) 482-5735.
How do I verify this hospice on Medicare Care Compare?
You can look up Caring Heart Hospice Inc (CCN A01665) directly at https://www.medicare.gov/care-compare/details/hospice/A01665?state=CA to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.