Carolina Caring
Newton, NC · Medicare-certified hospice (CCN 341535)
CMS process measure: 99.78 (state average 97.95 — above state average)
Serves: 121 ZIP codes (is yours included? →) · Phone: (828) 466-0466 · Verify on Medicare Care Compare ↗
Carolina Caring has a 4-star CAHPS family caregiver rating, with 90% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.78 is above the North Carolina state average of 97.95.
Carolina Caring serves 121 ZIP codes from its Newton, North Carolina office in Catawba County.
Yes, Carolina Caring is Medicare-certified (CCN 341535, since March 20, 1989); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Carolina Caring is a non-profit hospice based in Newton, North Carolina, serving families in Catawba County and the surrounding region. It has been Medicare-certified since March 20, 1989 (CCN 341535), meaning it has met federal health and safety standards for decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Carolina Caring an overall rating of 4 stars. Ninety percent of surveyed caregivers said they would definitely recommend this hospice to others, and 86% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of families who used the hospice's services, as reported to CMS.
On CMS's composite process measure, which tracks whether core hospice care processes were followed, Carolina Caring scored 99.78, compared to a North Carolina state average of 97.95 — placing it above the state average. CMS's care index score for this hospice is listed as 10. Where a measure is not shown here, that means CMS has not published it for this hospice, often because of small patient counts, and should not be read as a sign of poor quality.
Carolina Caring's service area covers 121 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data and reflect the vintage of that published dataset.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Carolina Caring is Medicare-certified (CCN 341535) since March 20, 1989, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Carolina Caring received a 4-star family caregiver rating, with 90% saying they would definitely recommend it and 86% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.78, compared to the North Carolina state average of 97.95, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Carolina Caring serves 121 ZIP codes from its office in Newton, North Carolina, in Catawba County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 121 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Carolina Caring is a non-profit hospice; ownership type can inform families about organizational structure, but CMS quality measures should also be reviewed for a full picture.
How long has this hospice been Medicare-certified?
Carolina Caring has been Medicare-certified since March 20, 1989.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
This data does not specify where Carolina Caring provides care; please contact the hospice at (828) 466-0466 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Carolina Caring directly at (828) 466-0466 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, CMS quality scores, service area, and how care is coordinated; contact Carolina Caring at (828) 466-0466 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view Carolina Caring's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/341535?state=NC.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.