Choices Healthcare
Lancaster, PA · Medicare-certified hospice (CCN 391515)
CMS process measure: 90.9 (state average 95.55 — below state average)
Serves: 129 ZIP codes (is yours included? →) · Phone: (717) 295-3900 · Verify on Medicare Care Compare ↗
Family caregivers gave Choices Healthcare an overall rating of 3 stars, with 88% saying they would definitely recommend it. On CMS's composite process measure, it scored 90.90, which is below the Pennsylvania state average of 95.55.
Choices Healthcare serves 129 ZIP codes from its Lancaster, Pennsylvania office in Lancaster County. Families outside this area should contact the hospice directly to confirm whether their location is covered.
Yes, Choices Healthcare is Medicare-certified, with CCN 391515, certified since 1985. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Choices Healthcare is a non-profit hospice based in Lancaster, Pennsylvania, serving Lancaster County and the surrounding region. It has been Medicare-certified since November 1, 1985, meaning it has met federal health and safety standards for hospice care for nearly four decades.
According to CMS Care Compare's CAHPS Hospice Survey data, family caregivers gave Choices Healthcare an overall rating of 3 stars. Among those surveyed, 88% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Choices Healthcare scored 90.90, compared to a Pennsylvania state average of 95.55 — placing it below the state average on this measure. CMS also reports that 59.6% of patients received visits from hospice staff in the last days of life, based on the most recent published Care Compare data.
Choices Healthcare's service area, as listed on Care Compare, covers 129 ZIP codes reachable from its Lancaster office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. All figures above are drawn from CMS Care Compare data and reflect the most recent published vintage available for this hospice; families are encouraged to verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Choices Healthcare is Medicare-certified (CCN 391515), certified since November 1985, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CAHPS Hospice Survey reported on CMS Care Compare, Choices Healthcare received an overall rating of 3 stars, with 88% of caregivers saying they would definitely recommend it and 84% rating their experience 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 90.90, compared to a Pennsylvania state average of 95.55, placing it below the state average on this CMS measure.
What areas and ZIP codes does this hospice serve?
Choices Healthcare serves 129 ZIP codes from its office in Lancaster, Lancaster County, Pennsylvania.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 129 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Choices Healthcare is organized as a non-profit hospice; ownership type is one factor among several CMS reports, and families may weigh it alongside quality and survey data.
How long has this hospice been Medicare-certified?
Choices Healthcare has been Medicare-certified since November 1, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people with a life expectancy of six months or less who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care, and pain and symptom management continue.
Where is hospice care provided — at home or in a facility?
The provided data doesn't specify where this hospice delivers care; please contact Choices Healthcare at (717) 295-3900 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available doesn't describe the intake process; contact Choices Healthcare directly at (717) 295-3900 to ask how to begin care, and verify their certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores compared to state averages, service area coverage, and ownership type — all of which are covered above using CMS Care Compare data for Choices Healthcare.
How do I verify this hospice on Medicare Care Compare?
You can look up Choices Healthcare (CCN 391515) directly at https://www.medicare.gov/care-compare/details/hospice/391515?state=PA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.