Compassionate Care Hospice
San Ramon, CA · Medicare-certified hospice (CCN B21654)
CMS process measure: 90.14 (state average 93.41 — below state average)
Serves: 44 ZIP codes (is yours included? →) · Phone: (415) 651-3632 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results, such as a star rating or percent who would recommend, for Compassionate Care Hospice. On the CMS composite process measure, it scored 90.14, which is below the California state average of 93.41.
Compassionate Care Hospice serves 44 ZIP codes from its San Ramon, California office in Contra Costa County, according to CMS Care Compare data.
Yes, Compassionate Care Hospice is Medicare-certified (CCN B21654), certified since August 5, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that care is needed.
About this hospice
Compassionate Care Hospice is a for-profit hospice agency based in San Ramon, California, serving families in Contra Costa County and surrounding areas. The agency has been Medicare-certified since August 5, 2021 (CCN B21654).
CMS Care Compare has not published CAHPS family caregiver survey results — the star rating, percentage of caregivers who would definitely recommend the hospice, and percentage rating it 9-10 — for this hospice. This is often the case for hospices with small patient counts, and it should not be read as a sign of poor quality; it simply means CMS has not yet published enough survey responses to report the figures.
On the CMS composite process measure, a score reflecting how consistently a hospice performs recommended care processes, Compassionate Care Hospice scored 90.14, which falls below the California state average of 93.41. CMS also reports a care index score of 9 and notes that 28.1% of patients received visits in the last days of life, based on the most recent Care Compare data.
Compassionate Care Hospice's service area, according to CMS data, spans 44 ZIP codes from its San Ramon office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from Compassionate Care Hospice?
Yes. Compassionate Care Hospice is Medicare-certified (CCN B21654), certified since August 5, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Compassionate Care Hospice, which often happens with hospices that have small patient counts; it does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 90.14, below the California state average of 93.41; CMS also reports a care index score of 9 and that 28.1% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Compassionate Care Hospice serves 44 ZIP codes from its San Ramon, California office in Contra Costa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Compassionate Care Hospice is a for-profit agency. Ownership type does not by itself determine quality; CMS quality measures and surveys are the best way to compare hospices.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 5, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to ease symptoms, while hospice care focuses on comfort rather than cure and is generally for those with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting focus from curing an illness to managing symptoms and providing comfort, dignity, and support for the patient and family.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact Compassionate Care Hospice at (415) 651-3632 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Compassionate Care Hospice at (415) 651-3632 to ask about starting care.
What questions should I ask when choosing a hospice?
Consider asking about CAHPS survey results, quality measures like the composite process score, staffing, services offered, and the ZIP codes served — Compassionate Care Hospice can be reached at (415) 651-3632 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Compassionate Care Hospice (CCN B21654) directly at https://www.medicare.gov/care-compare/details/hospice/B21654?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.