Compassionate Care Plus
Richmond, KY · Medicare-certified hospice (CCN 181503)
CMS process measure: 73.49 (state average 96.21 — below state average)
Serves: 49 ZIP codes (is yours included? →) · Phone: (859) 986-1500 · Verify on Medicare Care Compare ↗
Family caregivers gave Compassionate Care Plus a CAHPS star rating of 4 out of 5, with 88% saying they would definitely recommend it. Its CMS composite process score of 73.49 is below the Kentucky state average of 96.21.
Compassionate Care Plus serves 49 ZIP codes from its Richmond, Kentucky office in Madison County.
Yes, Compassionate Care Plus is Medicare-certified (CCN 181503, since 06/10/1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Compassionate Care Plus is a for-profit hospice based in Richmond, Kentucky (Madison County), Medicare-certified since June 10, 1985 (CCN 181503). It currently serves 49 ZIP codes from its Richmond office.
According to CMS Care Compare survey data, family caregivers gave Compassionate Care Plus an overall CAHPS star rating of 4 out of 5. Among caregivers surveyed, 88% said they would definitely recommend this hospice to others, and 85% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by families of patients who received care.
On CMS's composite process measure, which tracks whether recommended care processes were consistently delivered, Compassionate Care Plus scored 73.49, which is below the Kentucky state average of 96.21. The care index score reported is 10, and 39.3% of patients received visits in the last days of life, based on the same CMS data set.
Where CMS has not published a particular measure for this hospice, that omission is often due to small patient counts used for reporting, and should not be read as an indicator of poor quality.
The Medicare hospice benefit covers hospice care for eligible patients; no cost figures are provided here. All figures in this profile come from CMS Care Compare data and reflect the vintage published by CMS at the time of retrieval. Families should verify current details directly on Medicare Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Compassionate Care Plus is Medicare-certified (CCN 181503) since June 10, 1985, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
Caregivers gave Compassionate Care Plus a CAHPS star rating of 4 out of 5; 88% said they would definitely recommend it, and 85% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 73.49, which is below the Kentucky state average of 96.21, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Compassionate Care Plus serves 49 ZIP codes from its Richmond, Kentucky office in Madison County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 49 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Compassionate Care Plus is a for-profit hospice; ownership type is one factor among many families may consider, but CMS quality and survey data give a fuller picture.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 10, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Compassionate Care Plus at (859) 986-1500 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact Compassionate Care Plus at (859) 986-1500 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, how care processes compare to state averages, service area coverage, and how long a hospice has been Medicare-certified — all of which are reported here from CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Compassionate Care Plus directly at https://www.medicare.gov/care-compare/details/hospice/181503?state=KY to confirm current CMS-reported details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.