Crest Palliative Care
Shavano Park, TX · Medicare-certified hospice (CCN 971501)
CMS process measure: 97.25 (state average 94.72 — above state average)
Serves: 82 ZIP codes (is yours included? →) · Phone: (210) 469-3200 · Verify on Medicare Care Compare ↗
Crest Palliative Care received an overall family caregiver rating of 3 stars, with 80% of caregivers saying they would definitely recommend it. Its CMS composite process-of-care score of 97.25 is above the Texas state average of 94.72.
Crest Palliative Care serves 82 ZIP codes from its office in Shavano Park, Texas, in Bexar County.
Yes, Crest Palliative Care is Medicare-certified (CCN 971501, since 2019); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Crest Palliative Care is a for-profit hospice based in Shavano Park, Texas, serving families in Bexar County and the surrounding area. The hospice has been Medicare-certified since June 19, 2019 (CCN 971501).
According to CMS Care Compare data, family caregivers who completed the CAHPS Hospice Survey gave Crest Palliative Care an overall rating of 3 stars. Of those surveyed, 80% said they would definitely recommend this hospice to others, and 78% rated their overall experience of care between 9 and 10 out of 10.
On CMS's composite process-of-care measure, Crest Palliative Care scored 97.25, which is above the Texas state average of 94.72. This composite measure reflects how consistently the hospice performed a set of recommended care processes, such as timely assessments and communication about symptoms. CMS also reports a care index score of 10 for this hospice, and notes that 56.9% of patients received visits from hospice staff in the last days of life. Where CMS has not published a particular measure for a hospice, it is often because too few patients were surveyed to report a reliable number, and this should not be read as a sign of poor quality.
Crest Palliative Care's service area covers 82 ZIP codes from its Shavano Park office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Crest Palliative Care is Medicare-certified (CCN 971501) since June 19, 2019, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies they are eligible.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Crest Palliative Care an overall rating of 3 stars; 80% said they would definitely recommend the hospice, and 78% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Crest Palliative Care's composite process-of-care score is 97.25, which is above the Texas state average of 94.72.
What areas and ZIP codes does this hospice serve?
It serves 82 ZIP codes from its office in Shavano Park, Texas, in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 82 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Crest Palliative Care is a for-profit hospice; ownership type does not by itself determine quality, so it's best considered alongside CMS survey and quality measure data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 19, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have decided to stop treatments aimed at curing their illness, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom treatment.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Crest Palliative Care at (210) 469-3200 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Crest Palliative Care at (210) 469-3200 to learn how to begin care, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, CMS quality measures, service area, and how the hospice communicates with families; contact Crest Palliative Care at (210) 469-3200 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Crest Palliative Care (CCN 971501) at https://www.medicare.gov/care-compare/details/hospice/971501?state=TX to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.