Elara Caring
Newburyport, MA · Medicare-certified hospice (CCN 221602)
CMS process measure: 100 (state average 95.51 — above state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (978) 358-1007 · Verify on Medicare Care Compare ↗
Family caregivers reported that 82% would definitely recommend Elara Caring, and 74% rated it 9 or 10 overall, according to CMS survey data. On CMS's composite process measure, it scored 100.00, above the Massachusetts state average of 95.51.
Elara Caring serves 42 ZIP codes from its Newburyport, Massachusetts office in Essex County.
Yes, Elara Caring is Medicare-certified (CCN 221602, since January 17, 2017); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Elara Caring is a for-profit hospice based in Newburyport, Massachusetts, serving families in Essex County and the surrounding area. It has been Medicare-certified since January 17, 2017 (CCN 221602).
According to CMS Care Compare data, family caregivers who completed the CAHPS Hospice Survey reported that 82% would definitely recommend this hospice to others, and 74% gave it an overall rating of 9 or 10 on a 10-point scale. CMS has not published a separate CAHPS star rating for this hospice in the data provided.
On CMS's composite process quality measure, Elara Caring scored 100.00, which is above the Massachusetts state average of 95.51. This composite measure reflects how consistently the hospice performed a set of recommended care processes. CMS also reports that 76.6% of patients received visits during the last days of life, and a care index score of 9 appears in the CMS data. Where a measure is not listed here, it may be that CMS has not published it for this hospice, often due to small patient counts — this is not an indication of poor quality.
Elara Caring's service area covers 42 ZIP codes from its Newburyport office. As a Medicare-certified hospice, care under the Medicare hospice benefit is covered for eligible patients when a doctor certifies eligibility. All figures above come from CMS Care Compare data as provided; families are encouraged to verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Elara Caring is Medicare-certified (CCN 221602) since January 17, 2017, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare data, 82% of family caregivers said they would definitely recommend Elara Caring, and 74% gave it an overall rating of 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Elara Caring's composite process score is 100.00, which is above the Massachusetts state average of 95.51, according to CMS data.
What areas and ZIP codes does this hospice serve?
Elara Caring serves 42 ZIP codes from its office in Newburyport, Massachusetts, in Essex County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Elara Caring is organized as a for-profit hospice; ownership type does not by itself indicate quality, and CMS quality measures should be considered alongside it.
How long has this hospice been Medicare-certified?
Elara Caring has been Medicare-certified since January 17, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive medical attention for symptom relief and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Elara Caring; please contact the hospice at (978) 358-1007 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Elara Caring at (978) 358-1007 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, quality measure performance compared to the state average, and the geographic area served — all of which are available for Elara Caring on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Elara Caring (CCN 221602) directly at https://www.medicare.gov/care-compare/details/hospice/221602?state=MA to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.