Elara Caring
San Antonio, TX · Medicare-certified hospice (CCN 451765)
CMS process measure: 99.31 (state average 94.72 — above state average)
Serves: 77 ZIP codes (is yours included? →) · Phone: (210) 561-5522 · Verify on Medicare Care Compare ↗
CMS has not published a separate CAHPS star rating for Elara Caring, but 85% of surveyed family caregivers said they would definitely recommend the hospice, and 83% gave it a 9 or 10 out of 10. On CMS's composite process measure, Elara Caring scored 99.31, above the Texas state average of 94.72.
Elara Caring serves 77 ZIP codes from its San Antonio, Texas office in Bexar County, according to CMS Care Compare data.
Yes, Elara Caring is Medicare-certified (CCN 451765), certified since 2004; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Elara Caring is a for-profit hospice located in San Antonio, Texas, serving families in Bexar County and the surrounding area. According to CMS Care Compare data, the hospice has been Medicare-certified since August 16, 2004.
CMS's CAHPS family caregiver survey data shows that 85% of surveyed family caregivers said they would definitely recommend this hospice, and 83% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a separate CAHPS star rating for this hospice in the data provided, which can occur for hospices with smaller survey samples and does not indicate poor quality.
On CMS's composite process measure, which reflects how consistently core hospice care processes are delivered, Elara Caring scored 99.31, compared to the Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 10 and notes that 67.6% of patients received visits from hospice staff in the final days of life, according to the most recent Care Compare data.
Elara Caring's service area, as reported to CMS, covers 77 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility; no cost details are provided here beyond that. All figures above come from CMS Care Compare data as supplied for this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Elara Caring is Medicare-certified (CCN 451765), certified since August 16, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS's CAHPS survey data, 85% of family caregivers said they would definitely recommend Elara Caring, and 83% rated their overall experience 9 or 10 out of 10. CMS has not published a separate star rating for this hospice in the data available.
How does this hospice score on CMS quality measures compared to the state average?
Elara Caring's composite process score is 99.31, compared to the Texas state average of 94.72, placing it above the state average according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
According to CMS data, Elara Caring serves 77 ZIP codes from its San Antonio, Texas location in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 77 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Elara Caring is listed as a for-profit hospice in CMS Care Compare data. Ownership type does not determine care quality by itself; CMS quality measures like the composite process score are a more direct indicator.
How long has this hospice been Medicare-certified?
Elara Caring has been Medicare-certified since August 16, 2004, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for patients who have stopped pursuing curative treatment, typically with a life expectancy of six months or less as certified by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
This isn't specified in the CMS data provided; please contact Elara Caring at (210) 561-5522 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover intake steps; please contact Elara Caring directly at (210) 561-5522 to learn how to begin care, and verify the hospice's certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, service area, and how care is coordinated — Elara Caring can be reached at (210) 561-5522 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Elara Caring (CCN 451765) directly at https://www.medicare.gov/care-compare/details/hospice/451765?state=TX to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.