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Family Hospice

Altoona, PA · Medicare-certified hospice (CCN 391505)

Family caregiver rating (CAHPS): 3★ — 83% of families would definitely recommend
CMS process measure: 99.17 (state average 95.55 — above state average)
Serves: 399 ZIP codes (is yours included? →) · Phone: (814) 946-5411 · Verify on Medicare Care Compare ↗

Family Hospice has a 3-star CAHPS family caregiver rating, with 83% of families saying they'd definitely recommend it. Its CMS composite process score of 99.17 is above the Pennsylvania state average of 95.55.

Family Hospice serves 399 ZIP codes from its Altoona, Pennsylvania office in Blair County. This reflects a broad service area according to CMS Care Compare data.

Yes, Family Hospice is Medicare-certified (CCN 391505), certified since 1983. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Family Hospice Family Hospice: 99.17 99.17 PA average PA average: 95.55 95.55

About this hospice

Family Hospice is a non-profit hospice based in Altoona, Pennsylvania, serving families in Blair County and beyond. It has been Medicare-certified since December 21, 1983 (CCN 391505), meaning it has met federal health and safety standards for decades.

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Family Hospice an overall rating of 3 stars. In that survey, 83% of families said they would definitely recommend this hospice to others, and 80% rated their overall experience 9 or 10 out of 10.

On CMS's composite process measure — which reflects how consistently a hospice delivers core, evidence-based care processes — Family Hospice scored 99.17, above the Pennsylvania state average of 95.55. CMS reported that 55.6% of patients received visits from staff in the final days of life, a measure it also publishes. Where CMS has not published a particular measure for this hospice, that is often due to small patient counts and should not be read as a sign of poor quality.

Family Hospice reports serving 399 ZIP codes from its Altoona office, indicating a broad service area.

The Medicare hospice benefit covers hospice care for eligible patients; no additional cost information is provided here. All figures above come from CMS Care Compare data and reflect the vintage published by CMS at the time of collection. Families are encouraged to verify current details directly on Medicare Care Compare.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Family Hospice is Medicare-certified (CCN 391505), certified since December 21, 1983, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey gives Family Hospice a 3-star rating from family caregivers, with 83% saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Family Hospice's composite process score is 99.17, above the Pennsylvania state average of 95.55, according to CMS Care Compare.

What areas and ZIP codes does this hospice serve?

Family Hospice reports serving 399 ZIP codes from its Altoona, Pennsylvania office in Blair County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 399 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Family Hospice is a non-profit organization; ownership type is one factor among several CMS reports, alongside survey results and quality measures.

How long has this hospice been Medicare-certified?

Family Hospice has been Medicare-certified since December 21, 1983.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have generally stopped curative treatment; both emphasize symptom relief and quality of life.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or dignity.

Where is hospice care provided — at home or in a facility?

This data does not specify where Family Hospice delivers care; please contact them at (814) 946-5411 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe intake steps; please contact Family Hospice directly at (814) 946-5411 to learn how to begin care.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, staff availability, service area, and how quality measures compare to state averages — Family Hospice's CMS-reported figures are included above, and further questions can be directed to (814) 946-5411.

How do I verify this hospice on Medicare Care Compare?

You can look up Family Hospice (CCN 391505) directly at https://www.medicare.gov/care-compare/details/hospice/391505?state=PA to confirm current data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.