Family Hospice
Erie, PA · Medicare-certified hospice (CCN 391605)
CMS process measure: 99.66 (state average 95.55 — above state average)
Serves: 30 ZIP codes (is yours included? →) · Phone: (814) 877-6120 · Verify on Medicare Care Compare ↗
Family Hospice has earned 4 stars from family caregivers on the CMS CAHPS survey, with 89% saying they would definitely recommend it. Its CMS composite process score of 99.66 is above the Pennsylvania state average of 95.55.
Family Hospice serves 30 ZIP codes from its Erie, PA office in Erie County. Families should confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Family Hospice is Medicare-certified (CCN 391605), certified since 1996. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Family Hospice is a non-profit hospice based in Erie, Erie County, Pennsylvania. It has been Medicare-certified since January 18, 1996, meaning it has met federal health and safety standards for hospice care for over two decades.
According to CMS Care Compare survey data, family caregivers who responded to the CAHPS Hospice Survey gave Family Hospice an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 87% rated their experience 9 or 10 out of 10. These figures reflect the experiences of surveyed family caregivers and are published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Family Hospice scored 99.66, compared with a Pennsylvania state average of 95.55 — placing it above the state average. CMS also reports a care index score of 10 for this hospice, and that 50.1% of patients received visits from hospice staff in the final days of life, according to the same data set.
Family Hospice's service area covers 30 ZIP codes from its Erie office. All figures in this profile come from CMS Care Compare data and reflect the vintage published by CMS at the time of collection; families should verify current figures directly on Care Compare. The Medicare hospice benefit covers hospice care for eligible patients. This profile does not describe specific staff, facilities, or services beyond what CMS has published.
Questions families ask
Does Medicare cover care from Family Hospice?
Yes, Family Hospice is Medicare-certified (CCN 391605) and has been since January 18, 1996. The Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Family Hospice a CAHPS star rating of 4, with 89% saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Family Hospice scored 99.66 on the CMS composite process measure, compared to a Pennsylvania state average of 95.55, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Family Hospice serves 30 ZIP codes from its office in Erie, Erie County, Pennsylvania.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 30 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Family Hospice is a non-profit organization. Ownership type can affect organizational structure and reinvestment of earnings, but CMS quality measures apply regardless of ownership type.
How long has this hospice been Medicare-certified?
Family Hospice has been Medicare-certified since January 18, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who are no longer pursuing curative treatment and are generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing an illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Family Hospice delivers care; contact the hospice at (814) 877-6120 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Family Hospice at (814) 877-6120 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and the services and areas covered — all of which you can review here or verify further by contacting Family Hospice at (814) 877-6120.
How do I verify this hospice on Medicare Care Compare?
You can look up Family Hospice (CCN 391605) directly at https://www.medicare.gov/care-compare/details/hospice/391605?state=PA to confirm current ratings and information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.