Family Hospice Ltd Dba Gentiva
Hobbs, NM · Medicare-certified hospice (CCN 321513)
CMS process measure: 97.17 (state average 95.93 — above state average)
Serves: 44 ZIP codes (is yours included? →) · Phone: (575) 392-2060 · Verify on Medicare Care Compare ↗
Family Hospice Ltd Dba Gentiva has a CAHPS family-caregiver rating of 4 stars, with 88% of surveyed families saying they would definitely recommend it. Its CMS composite process score of 97.17 is above the New Mexico state average of 95.93.
Family Hospice Ltd Dba Gentiva serves 44 ZIP codes from its Hobbs, NM office in Lea County. Families can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Family Hospice Ltd Dba Gentiva is Medicare-certified (CCN 321513, since 1991). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Family Hospice Ltd Dba Gentiva is a for-profit hospice located in Hobbs, New Mexico, serving Lea County and the surrounding area. It has been Medicare-certified since March 19, 1991, meaning it has met federal requirements for hospice care for over three decades.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave this provider an overall rating of 4 stars. Among those surveyed, 88% said they would definitely recommend this hospice to others, and 84% rated their experience 9 or 10 out of 10. These figures reflect the experiences reported by families of patients who received care.
On CMS's composite process measure, which looks at how consistently a hospice delivers a bundle of recommended care processes, this hospice scored 97.17, which is above the New Mexico state average of 95.93. CMS also reports a care index score of 10 for this hospice, and notes that 75.7% of patients received visits from hospice staff in the final days of life, according to the most recent published data.
This hospice reports serving 44 ZIP codes from its Hobbs office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. All figures above come from CMS Care Compare data as most recently published; where a measure is not listed, CMS has not published it for this hospice, which is often the result of small patient counts rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Family Hospice Ltd Dba Gentiva is Medicare-certified (CCN 321513) since March 19, 1991. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a CAHPS family-caregiver rating of 4 stars, with 88% of respondents saying they would definitely recommend this hospice and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.17, which is above the New Mexico state average of 95.93, according to CMS data.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 44 ZIP codes from its Hobbs, NM location in Lea County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Family Hospice Ltd Dba Gentiva is a for-profit hospice; ownership type does not by itself determine quality, but CMS publishes it so families can consider it alongside survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 19, 1991.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
This data does not specify where care is provided for this hospice; contact Family Hospice Ltd Dba Gentiva at (575) 392-2060 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Contact Family Hospice Ltd Dba Gentiva directly at (575) 392-2060 to ask about starting care, and verify certification and details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction survey results, how the hospice compares to state averages on quality measures, and its service area; contact the hospice at (575) 392-2060 for further specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Family Hospice Ltd Dba Gentiva (CCN 321513) at https://www.medicare.gov/care-compare/details/hospice/321513?state=NM to review its official CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.