Family Hospice
Villa Rica, GA · Medicare-certified hospice (CCN 111764)
CMS process measure: 81.55 (state average 93.95 — below state average)
Serves: 130 ZIP codes (is yours included? →) · Phone: (434) 977-9711 · Verify on Medicare Care Compare ↗
Family Hospice has a 3-star CAHPS family caregiver rating, with 82% of caregivers saying they would definitely recommend it. Its CMS composite process score of 81.55 is below the Georgia state average of 93.95.
Family Hospice serves 130 ZIP codes from its Villa Rica, GA office in Cobb County.
Yes, Family Hospice is Medicare-certified (CCN 111764, since June 24, 2015); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Family Hospice is a for-profit hospice based in Villa Rica, Georgia, serving families in Cobb County and the surrounding area. It has been Medicare-certified since June 24, 2015 (CCN 111764).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Family Hospice an overall rating of 3 stars. Among respondents, 82% said they would definitely recommend this hospice to others, and 77% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Family Hospice scored 81.55, which is below the Georgia state average of 93.95. CMS also reports a care index score of 9 and notes that 59.1% of patients received visits in the last days of life, per the published data.
Family Hospice reports serving 130 ZIP codes from its Villa Rica office, giving families across a broad area access to its services.
The Medicare hospice benefit covers hospice care for eligible patients; no cost or fee details are provided here. All figures above come from CMS Care Compare data; if any measure is not mentioned, CMS has not published it for this hospice, which often reflects a small number of surveyed patients rather than a reflection of care quality. Families are encouraged to review the CMS Care Compare listing directly and contact the hospice with any questions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Family Hospice is Medicare-certified (CCN 111764) since June 24, 2015, and the Medicare hospice benefit covers hospice care for patients who qualify under a doctor's certification.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives Family Hospice an overall rating of 3 stars, with 82% of family caregivers saying they would definitely recommend it and 77% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Family Hospice's composite process score is 81.55, which is below the Georgia state average of 93.95, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
Family Hospice reports serving 130 ZIP codes from its Villa Rica, Georgia office in Cobb County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 130 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Family Hospice is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS reports quality separately through survey and process measures.
How long has this hospice been Medicare-certified?
Family Hospice has been Medicare-certified since June 24, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment; patients can still receive medical care aimed at managing symptoms and pain.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Family Hospice delivers care; contact the hospice at (434) 977-9711 or verify on Medicare Care Compare for details.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Family Hospice directly at (434) 977-9711 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, the areas it serves, and how care is coordinated — Family Hospice can be reached at (434) 977-9711 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Family Hospice directly at https://www.medicare.gov/care-compare/details/hospice/111764?state=GA to review its current CMS-reported ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.