Family Hospice
Williamsport, PA · Medicare-certified hospice (CCN 391513)
CMS process measure: 99 (state average 95.55 — above state average)
Serves: 125 ZIP codes (is yours included? →) · Phone: (570) 320-7690 · Verify on Medicare Care Compare ↗
Family Hospice holds a 4-star CAHPS family caregiver rating, with 89% of surveyed caregivers saying they would definitely recommend it. Its composite process score of 99.00 is above the Pennsylvania state average of 95.55, according to CMS Care Compare data.
Family Hospice serves 125 ZIP codes from its Williamsport, PA office in Lycoming County, according to CMS Care Compare data.
Yes, Family Hospice is Medicare-certified (CCN 391513, certified since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Family Hospice is a non-profit hospice based in Williamsport, Lycoming County, Pennsylvania, and has been Medicare-certified since September 20, 1985. It has served the community for decades under this certification, which allows the Medicare hospice benefit to cover hospice care for eligible patients whose physicians certify their eligibility.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Family Hospice a 4-star rating overall. Among those surveyed, 89% said they would definitely recommend the hospice to others, and 87% rated their overall experience 9 or 10 on a 10-point scale. These figures reflect the direct experiences of family caregivers as reported to CMS.
On CMS's composite process measure, which reflects how consistently core hospice care processes were delivered, Family Hospice scored 99.00, compared to the Pennsylvania state average of 95.55 — placing it above the state average. CMS also reports a care index score of 10 and notes that 65.4% of patients received visits in the last days of life, per the published Care Compare vintage for this data set.
Family Hospice reports serving 125 ZIP codes from its Williamsport office. Families should note that hospice services generally are not billed as out-of-pocket costs when covered by the Medicare hospice benefit; no other cost information is provided here. All figures above come directly from CMS Care Compare and may be updated in future data releases.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Family Hospice is Medicare-certified (CCN 391513) since September 20, 1985, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare reports a 4-star CAHPS rating, with 89% of family caregivers saying they would definitely recommend Family Hospice and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Family Hospice's composite process score is 99.00, above the Pennsylvania state average of 95.55, according to CMS data.
What areas and ZIP codes does this hospice serve?
Family Hospice reports serving 125 ZIP codes from its office in Williamsport, Lycoming County, PA.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 125 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Family Hospice is organized as a non-profit. Ownership type is disclosed by CMS but does not by itself indicate quality; the CAHPS and process measures reflect actual reported performance.
How long has this hospice been Medicare-certified?
Family Hospice has been Medicare-certified since September 20, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to ease symptoms, while hospice care focuses on comfort for those nearing the end of life when curative treatment is no longer the goal.
Does choosing hospice mean giving up treatment?
No. Hospice does not mean giving up care — it shifts the focus from curing illness to comfort, dignity, and quality of life, and patients can still receive medical attention for symptom management.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided. Please contact Family Hospice at (570) 320-7690 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe intake steps. Please contact Family Hospice at (570) 320-7690 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how care processes compare to state averages, and the service area — all of which are reported here from CMS data; for other specifics, contact Family Hospice at (570) 320-7690.
How do I verify this hospice on Medicare Care Compare?
You can view Family Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/391513?state=PA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.