First Choice Hospice
Orem, UT · Medicare-certified hospice (CCN 461549)
CMS process measure: 93.55 (state average 95.57 — below state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (801) 434-4100 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 80% would definitely recommend First Choice Hospice, and 79% rated their experience a 9 or 10 out of 10. On CMS's composite process measure, this hospice scored 93.55 compared to Utah's state average of 95.57, placing it below the state average.
First Choice Hospice serves 58 ZIP codes from its Orem, Utah office, located in Utah County. Families in this area can contact the hospice directly to confirm whether their specific address falls within the service area.
Yes, First Choice Hospice is Medicare-certified (CCN 461549, certified since 2005); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No additional cost details are provided beyond this.
About this hospice
First Choice Hospice is a for-profit hospice provider based in Orem, Utah County, Utah, certified by Medicare since June 3, 2005 (CCN 461549). The hospice serves a broad area, covering 58 ZIP codes from its Orem office.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 80% would definitely recommend this hospice, and 79% rated their overall experience with the hospice a 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently core hospice care processes were delivered, First Choice Hospice scored 93.55, compared to a Utah state average of 95.57 — placing it below the state average. CMS also reports a care index score of 9 and notes that 68.7% of patients received visits from hospice staff in the final days of life, per the visits-near-death measure.
These figures come from CMS Care Compare data and reflect the most recent published vintage available for this hospice. Where a measure is not listed, CMS has not published it for this hospice, which often reflects a small number of surveyed patients rather than an indication of quality. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No staffing, facilities, or specific services beyond what CMS reports are described here; families should contact the hospice directly for further details.
Questions families ask
Does Medicare cover care from First Choice Hospice?
Yes, First Choice Hospice is Medicare-certified (CCN 461549, since June 3, 2005), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 80% of family caregivers said they would definitely recommend First Choice Hospice, and 79% rated their overall experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
First Choice Hospice scored 93.55 on CMS's composite process measure, compared to a Utah state average of 95.57, placing it below the state average.
What areas and ZIP codes does this hospice serve?
First Choice Hospice serves 58 ZIP codes from its office in Orem, Utah County, Utah.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
First Choice Hospice is a for-profit organization; ownership type is reported by CMS but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
First Choice Hospice has been Medicare-certified since June 3, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to relieve symptoms, while hospice care focuses on comfort for people who have stopped curative treatment and are generally expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up medical care or attention.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for First Choice Hospice; please contact the hospice at (801) 434-4100 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data provided does not describe the intake process; please contact First Choice Hospice at (801) 434-4100 for guidance and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver recommendation rates, quality measure scores compared to the state average, and service area coverage — all of which are available for First Choice Hospice on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can verify First Choice Hospice's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/461549?state=UT.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.