Gentiva
Abilene, TX · Medicare-certified hospice (CCN 451751)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (325) 691-9948 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for Gentiva, likely due to a small number of surveyed patients. However, its CMS composite process score is 100.00, above the Texas state average of 94.72.
Gentiva serves 34 ZIP codes from its Abilene, Texas office in Taylor County, according to CMS Care Compare data.
Yes, Gentiva is Medicare-certified (CCN 451751, certified since March 17, 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Abilene, Taylor County, Texas. It has been Medicare-certified since March 17, 2004 (CCN 451751), meaning it has met federal health and safety standards for hospice care for over two decades.
CMS Care Compare has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, and percent rating the hospice 9-10) for this hospice, which often happens when the number of surveyed patients is too small to report reliably. This is not an indication of poor quality — it simply means CMS has not released that particular figure for Gentiva.
On the CMS composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Gentiva scored 100.00, compared to the Texas state average of 94.72 — placing it above the state average. CMS also reports that 72.0% of patients received visits from staff in the final days of life, and Gentiva's care index score is 10.
Gentiva's service area covers 34 ZIP codes from its Abilene office. Eligible patients can receive hospice services through the Medicare hospice benefit, which covers hospice care when a doctor certifies eligibility. All figures above come from CMS Care Compare data; families should verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 451751) since March 17, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results (star rating, percent who would recommend, percent rating 9-10) for Gentiva, often due to a small number of surveyed patients — this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's CMS composite process score is 100.00, compared to the Texas state average of 94.72, placing it above the state average. CMS also reports 72.0% of patients received visits from staff in the final days of life, with a care index score of 10.
What areas and ZIP codes does this hospice serve?
Gentiva serves 34 ZIP codes from its office in Abilene, Taylor County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not directly determine quality; CMS quality measures and CAHPS results are better indicators of experience and process performance.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since March 17, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have stopped curative treatment and are focused on comfort, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care from curing an illness to comfort and quality of life; it does not mean giving up on care, support, or attention — it is a different kind of care focused on comfort.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Gentiva delivers care; contact the hospice at (325) 691-9948 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Gentiva at (325) 691-9948 to ask how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, services covered, service area, and how care is coordinated; contact Gentiva directly at (325) 691-9948 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 451751) directly at https://www.medicare.gov/care-compare/details/hospice/451751?state=TX to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.