Gentiva
Aiken, SC · Medicare-certified hospice (CCN 421552)
CMS process measure: 99.82 (state average 97.78 — above state average)
Serves: 245 ZIP codes (is yours included? →) · Phone: (803) 648-2117 · Verify on Medicare Care Compare ↗
Gentiva received 4 stars from family caregivers in the CMS CAHPS survey, with 87% saying they would definitely recommend it. On CMS's composite process measure, Gentiva scored 99.82, above the South Carolina state average of 97.78.
Gentiva serves 245 ZIP codes from its office in Aiken, South Carolina, in Aiken County.
Yes, Gentiva is Medicare-certified (CCN 421552), certified since 2004; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice serving Aiken, South Carolina and the surrounding Aiken County area. It has been Medicare-certified since May 14, 2004, under CMS Certification Number (CCN) 421552.
According to CMS Care Compare's CAHPS family caregiver survey data, Gentiva received an overall rating of 4 stars. Among family caregivers surveyed, 87% said they would definitely recommend this hospice to others, and 82% rated their overall experience with the hospice between 9 and 10 out of 10.
On CMS's hospice composite process measure, which reflects how consistently core care processes were delivered, Gentiva scored 99.82, compared with the South Carolina state average of 97.78 — placing it above the state average on this measure. CMS also reports a care index score of 10 and notes that 69.7% of patients received visits in the last days of life, based on the most recently published CMS data.
Gentiva's service area, as reflected in CMS data, spans 245 ZIP codes, indicating a broad geographic reach from its Aiken office.
The Medicare hospice benefit covers hospice care for eligible patients; no cost or fee information is included here. All figures above are drawn from CMS Care Compare data as published for this hospice; where a measure is not listed, CMS has not published it for this provider, which is often related to small patient sample sizes rather than an indicator of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 421552, certified since May 14, 2004), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Gentiva received an overall rating of 4 stars, with 87% of family caregivers saying they would definitely recommend it and 82% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score of 99.82 is above the South Carolina state average of 97.78, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva serves 245 ZIP codes from its office in Aiken, South Carolina, in Aiken County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 245 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type is disclosed by CMS but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since May 14, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life expectancy of six months or less if the illness runs its normal course, when curative treatment is no longer being pursued.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients continue to receive medical attention for symptoms and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Gentiva delivers care; please contact the hospice at (803) 648-2117 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin hospice care with Gentiva, contact the hospice directly at (803) 648-2117 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, how care processes compare to state averages, service area coverage, and how care is coordinated — Gentiva's CMS figures on these points are included above, and further questions can be directed to (803) 648-2117.
How do I verify this hospice on Medicare Care Compare?
You can verify Gentiva's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/421552?state=SC.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.