Gentiva
Alpharetta, GA · Medicare-certified hospice (CCN 111544)
CMS process measure: 97.12 (state average 93.95 — above state average)
Serves: 105 ZIP codes (is yours included? →) · Phone: (770) 952-5574 · Verify on Medicare Care Compare ↗
Gentiva received a 3-star CAHPS family caregiver rating from CMS, with 83% of surveyed families saying they would definitely recommend it. Its CMS composite process score of 97.12 is above the Georgia state average of 93.95.
Gentiva serves 105 ZIP codes from its office in Alpharetta, Georgia, in Fulton County.
Yes, Gentiva is Medicare-certified (CCN 111544, since 1995); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Alpharetta, Georgia, serving families in Fulton County and the surrounding area. It has been Medicare-certified since August 1, 1995 (CCN 111544).
According to CMS Care Compare's CAHPS family caregiver survey data, Gentiva received an overall rating of 3 stars. Among families surveyed, 83% said they would definitely recommend this hospice to others, and 78% rated their overall experience of care 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Gentiva scored 97.12, which is above the Georgia state average of 93.95. CMS also reported a care index score of 10 and noted that 57.9% of patients received visits in the last days of life, based on published claims-based data.
Gentiva's service area, as listed with CMS, spans 105 ZIP codes from its Alpharetta office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis; no cost information is included here beyond that basic fact.
All figures in this profile are drawn from CMS Care Compare data as published; where a measure is not shown, CMS has not published it for this hospice, which is often the result of small patient counts and does not by itself indicate lower quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 111544) since August 1, 1995, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Gentiva received a 3-star overall rating, with 83% of families saying they would definitely recommend it and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's CMS composite process score is 97.12, above the Georgia state average of 93.95, and CMS also reported a care index score of 10.
What areas and ZIP codes does this hospice serve?
Gentiva serves 105 ZIP codes from its Alpharetta, Georgia office in Fulton County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 105 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is organized as a for-profit hospice; ownership type does not by itself determine quality, so it's worth reviewing the CMS survey and quality scores alongside it.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since August 1, 1995.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have a terminal prognosis and have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean forgoing medical or emotional support.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings for Gentiva; please contact the hospice at (770) 952-5574 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin care, contact Gentiva directly at (770) 952-5574 and confirm current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality scores like the ones shown here, service area, and how to begin care — Gentiva can be reached at (770) 952-5574 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view Gentiva's official CMS listing at https://www.medicare.gov/care-compare/details/hospice/111544?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.