Gentiva
Athens, GA · Medicare-certified hospice (CCN 111612)
CMS process measure: 97.27 (state average 93.95 — above state average)
Serves: 80 ZIP codes (is yours included? →) · Phone: (706) 549-5736 · Verify on Medicare Care Compare ↗
Gentiva has a 4-star family caregiver rating on the CMS CAHPS survey, with 86% of respondents saying they would definitely recommend it. Its CMS composite process score of 97.27 is above the Georgia state average of 93.95.
Gentiva serves 80 ZIP codes from its Athens, Georgia office in Clarke County. Families in this broader region can contact the hospice directly to confirm whether a specific address is included.
Yes, Gentiva is Medicare-certified (CCN 111612, since 2004). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Athens, Georgia, in Clarke County. It has been Medicare-certified since June 21, 2004, meaning it has met federal health and safety standards for hospice care for two decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva an overall rating of 4 stars. Among respondents, 86% said they would definitely recommend this hospice to others, and 83% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by surveyed family caregivers, not a guarantee of individual experience.
On CMS's composite process quality measure, Gentiva scored 97.27, which is above the Georgia state average of 93.95. This composite measure reflects how consistently the hospice performed a bundle of recommended care processes. CMS also reports a care index score of 10 for this hospice and notes that 75.7% of patients received visits in their final days of life, based on published CMS data.
Gentiva reports serving 80 ZIP codes from its Athens, GA office, indicating a broad regional service area.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are included here. All figures above come from CMS Care Compare data as published; where CMS has not released a specific measure for this hospice, that is often due to small patient counts and should not be read as an indicator of poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 111612) since June 21, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Gentiva received a 4-star CAHPS rating, with 86% of surveyed family caregivers saying they would definitely recommend it and 83% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 97.27, which is above the Georgia state average of 93.95, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva reports serving 80 ZIP codes from its Athens, GA office in Clarke County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 80 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not directly determine care quality; CMS quality measures and family caregiver surveys are better indicators.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since June 21, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life expectancy of six months or less who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus from curative treatment to comfort and quality of life; it does not mean giving up care, support, or medical attention.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for Gentiva; please contact the hospice at (706) 549-5736 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include admission steps; please contact Gentiva directly at (706) 549-5736 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to state averages, and the service area — all of which are covered above for Gentiva; for further specifics, contact the hospice at (706) 549-5736.
How do I verify this hospice on Medicare Care Compare?
You can view Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/111612?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.