Gentiva
Bainbridge, GA · Medicare-certified hospice (CCN 111556)
CMS process measure: 95.73 (state average 93.95 — above state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (229) 246-6330 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said 87% would definitely recommend Gentiva, and 87% rated their experience 9 or 10 out of 10. On CMS's composite process measure, Gentiva scored 95.73, above the Georgia state average of 93.95.
Gentiva serves 42 ZIP codes from its Bainbridge, Georgia office in Decatur County, according to CMS Care Compare data.
Yes, Gentiva is Medicare-certified, with CCN 111556, certified since 1997. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Bainbridge, Georgia, serving families in Decatur County and surrounding communities. It has been Medicare-certified since May 23, 1997, meaning it has met federal requirements for hospice care for over two decades.
According to CMS Care Compare data, family caregivers who completed the CAHPS Hospice Survey reported that 87% would definitely recommend this hospice, and 87% rated their overall experience 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating figure in this data set for Gentiva.
On CMS's composite process measure, which reflects how consistently a hospice delivers recommended care processes, Gentiva scored 95.73, compared to the Georgia state average of 93.95 — placing it above the state average. CMS also reports a care index score of 10 for this hospice, and notes that 43.7% of patients received visits in the last days of life, based on CMS data.
Gentiva's service area, as recorded by CMS, spans 42 ZIP codes radiating from its Bainbridge office.
The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies a terminal prognosis. This profile does not include cost information beyond that.
All figures above are drawn from CMS Care Compare data and reflect the vintage of that published data set. Families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 111556) since May 23, 1997, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 87% of family caregivers said they would definitely recommend Gentiva, and 87% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 95.73, above the Georgia state average of 93.95, and CMS reports a care index score of 10 and 43.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, Gentiva serves 42 ZIP codes from its Bainbridge, Georgia office in Decatur County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is organized as a for-profit hospice; ownership type does not by itself indicate quality, but CMS publishes it for transparency.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since May 23, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped pursuing curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care, support, or dignity.
Where is hospice care provided — at home or in a facility?
This detail is not included in the CMS data provided; please contact Gentiva at (229) 246-6330 and verify service locations on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Gentiva directly at (229) 246-6330 to learn how to begin care and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction survey results, how the hospice's quality measures compare to the state average, and the areas it serves — all of which are reported for Gentiva on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can review Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/111556?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.