Gentiva
Bakersfield, CA · Medicare-certified hospice (CCN 051740)
CMS process measure: 96.86 (state average 93.41 — above state average)
Serves: 56 ZIP codes (is yours included? →) · Phone: (661) 324-1232 · Verify on Medicare Care Compare ↗
Gentiva received 3 stars from family caregivers in the CMS CAHPS survey, with 81% saying they would definitely recommend the hospice. On CMS's composite process-of-care measure, Gentiva scored 96.86, above the California state average of 93.41.
Gentiva serves 56 ZIP codes from its office in Bakersfield, California, in Kern County.
Yes, Gentiva is Medicare-certified (CCN 051740), certified since 2000; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Bakersfield, California, serving families in Kern County and the surrounding area. It has been Medicare-certified since May 10, 2000, under CMS Certification Number (CCN) 051740.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva an overall rating of 3 stars. Among those surveyed, 81% said they would definitely recommend this hospice to others, and 80% rated their experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, which reflects how consistently a hospice performs a bundle of recommended care practices, Gentiva scored 96.86, compared with a California state average of 93.41 — placing it above the state average. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 63.4% of patients, per the published data.
Gentiva's service area, as reflected in CMS data, spans 56 ZIP codes reachable from its Bakersfield office.
All figures above come from CMS Care Compare data as most recently published; where a measure is not mentioned here, CMS has not published it for this hospice, which is often due to small patient counts rather than an indicator of quality. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond this are included here, and families should contact the hospice directly for further specifics.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 051740) and has been since May 10, 2000. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Gentiva received an overall rating of 3 stars from family caregivers. 81% said they would definitely recommend the hospice, and 80% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's CMS composite process-of-care score is 96.86, compared with a California state average of 93.41, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Gentiva serves 56 ZIP codes from its Bakersfield, California office in Kern County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 56 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is organized as a for-profit hospice. Ownership type does not by itself determine quality of care; CMS's survey and process measures give a more direct picture of patient and family experience.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since May 10, 2000.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
CMS data provided here does not specify care settings for Gentiva; please contact the hospice at (661) 324-1232 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Gentiva directly at (661) 324-1232 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, how a hospice's quality measures compare to state averages, the size of its service area, and how long it has been Medicare-certified — all of which are covered above using CMS data for Gentiva.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 051740) directly at https://www.medicare.gov/care-compare/details/hospice/051740?state=CA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.