Gentiva
Bellaire, TX · Medicare-certified hospice (CCN 671626)
CMS process measure: 95.64 (state average 94.72 — at state average)
Serves: 279 ZIP codes (is yours included? →) · Phone: (713) 665-5065 · Verify on Medicare Care Compare ↗
Gentiva has a CAHPS family caregiver rating of 3 stars, with 80% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process score of 95.64 is at the Texas state average of 94.72.
Gentiva serves 279 ZIP codes from its office in Bellaire, Texas, in Montgomery County.
Yes, Gentiva is Medicare-certified (CCN 671626, since 2009); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Bellaire, Texas, serving families in Montgomery County and beyond. It has been Medicare-certified since April 22, 2009 (CCN 671626), meaning it has met federal health and safety standards for hospice care for over a decade.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave Gentiva an overall rating of 3 stars. Among those surveyed, 80% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently core hospice care processes were delivered — Gentiva scored 95.64, compared with the Texas state average of 94.72, placing it at the state average. CMS also reports a care index score of 10 for this hospice, and notes that 54.8% of patients received visits in the last days of life, based on the most recently published CMS data.
Gentiva's service area spans 279 ZIP codes from its Bellaire office, indicating a broad reach across the region. If any additional CMS quality measures are not mentioned here, it is because CMS has not published them for this hospice, often due to small patient sample sizes — this is not an indication of poor quality.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 671626) since April 22, 2009, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CAHPS Hospice Survey, Gentiva received an overall rating of 3 stars, with 80% of caregivers saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's CMS composite process score is 95.64, compared to the Texas state average of 94.72 — CMS classifies this as at the state average.
What areas and ZIP codes does this hospice serve?
Gentiva serves 279 ZIP codes from its Bellaire, Texas office in Montgomery County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 279 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not by itself indicate quality, but it is one factor families sometimes consider alongside CMS ratings.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since April 22, 2009.
What is the difference between hospice and palliative care?
Palliative care focuses on comfort and symptom relief and can be provided at any stage of a serious illness, alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment of the terminal illness; it does not mean giving up all care, and patients can still receive treatment for unrelated conditions.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Gentiva at (713) 665-5065 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin hospice care with Gentiva, contact them directly at (713) 665-5065 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and its service area — Gentiva's CAHPS rating, composite score, and 279-ZIP service area are documented here, and further questions can be directed to (713) 665-5065.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 671626) directly at https://www.medicare.gov/care-compare/details/hospice/671626?state=TX to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.